Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Additional Information - Citizenship
Personal Information
Languages
Timeline
Generic

ROOPA EASOW

Relocating To Rochester Hills, MI In June 2025

Summary

HR professional with extensive experience in managing daily operations of human resources departments. Proven expertise in recruitment, onboarding, and benefits administration, ensuring strict compliance with employment laws. Focused on maximizing performance and implementing cost reduction strategies.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sr. HR Specialist

GAF
Parsippany, NJ
01.2022 - Current
  • Maintained employee records in compliance with federal and state laws, ensuring accuracy and confidentiality.
  • Worked closely with the compensation team in launching a repository for all the job descriptions, and collaborated with the compensation team to generate forms for compensation transactions.
  • Collaborated with the global HRIS team on UAT testing, requirement gathering, standard operating procedures, and process mapping.
  • Assisted with the development and delivery of training on a variety of compensation programs, including job families, job levels, bonuses, and incentive plans.
  • Maintained data integrity and service improvement initiatives for the HRIS system.
  • Created new supervisory organizations and new positions, and analyzed the organizational structure.
  • Maintained accurate records of personnel files containing confidential information about individual employees.
  • Conducted new hire orientation and onboarding activities, ensuring compliance with all applicable regulations.
  • Coordinated and conducted research for job titling projects with HRBPs and the compensation team to ensure job titles and job profiles are consistent across the organization.
  • Participated in annual salary surveys, analyzing trends, and gathering current market data.
  • Developed and documented HR procedures to refine processes and drive compliance with policies.

HR Operations & Services Specialist (Promoted)

QBE Insurance Corporation
New York, NY
05.2021 - 01.2022
  • Enhanced service delivery resulting in a 45% increase in client satisfaction by engaging stakeholders.
  • Improved case management efficiency by 15% by compiling summaries in Workday and HR Help changes.
  • Assisted the HR Coordinator with severance agreements and procedures by working closely with the legal team.
  • Addressed escalated customer issues promptly, while maintaining professionalism.
  • Participated in team meetings regarding service improvements or changes in policy or procedure.
  • Created detailed reports on service performance metrics for management review.
  • Developed policies and procedures related to the delivery of services in order to improve operational efficiency.
  • Identified opportunities for improvement within existing systems or processes.

HR Coordinator

QBE Insurance Corporation
New York, NY
06.2019 - 05.2021
  • Managed the pre-onboarding and onboarding processes, coordinated orientation schedules, conducted new hire orientation, and collected new hire forms.
  • Oversaw the severance process, ensuring timely payment and delivery of legal documents to employees.
  • Collaborated with the VP of Talent on succession planning for level 2, and level 3 employees.
  • Partnered with HR business partners from different divisions in creating the North America talent review presentations, and successfully completed the project within the given timeline.
  • First point of contact for all employee concerns and queries related to benefits, payroll, employee relations, and escalating cases from Service Now to the concerned departments.
  • Partnered with the recruitment team in reviewing offer letters, assisted with the development of offer letter templates by collaborating with the compensation team, and ensured the salary is within the market range.
  • Managed all the unemployment claims, employment verification, and the Medicare forms of the employees.
  • Assisted with developing job descriptions and updating existing ones when necessary.

Recruiting Coordinator

Edison Clean Energy Businesses (contract)
Valhalla, NY
10.2018 - 06.2019
  • Executed pre-onboarding and onboarding tasks, facilitating orientation and coordinating IT setups for new hires.
  • Managed interview scheduling, ensuring clear communication of logistics to candidates and interview teams.
  • Oversaw job posting and requisition processes utilizing ATS (iCIMS), securing pricing and approvals across various recruitment sources.
  • Served as primary contact for employee concerns and inquiries, addressing issues promptly.
  • Maintained new hire spreadsheet, distributed paperwork, and monitored background checks and mandatory training for compliance with KPIs.
  • Collaborated with senior recruiting manager to implement streamlined new hire processes and IT workflow systems.

HR Coordinator

Ortho Net LLC (contract)
Mamaroneck, NY
03.2018 - 08.2018
  • Streamlined full life-cycle recruitment, enhancing efficiency by 30%.
  • Scheduled exit interviews, managed benefits termination, and issued COBRA notices for offboarding.
  • Assisted HR Manager in implementing automated FMLA processes.
  • Processed monthly headcount reports and tracked changes related to transfers, new hires, and terminations.
  • Collaborated with directors and managers to create job requisitions and post openings internally and externally.
  • Screened applicant resumes and conducted phone screenings to identify suitable candidates.
  • Established personnel files for new hires and completed employment verification requests.
  • Addressed employee inquiries promptly to maintain effective communication.

Technical Recruiter

Smith Arnold Partners
Stamford, CT
07.2017 - 02.2018
  • Sourced and recruited candidates for diverse IT roles across various industries in NY and CT.
  • Enhanced hiring efficiency by 25% through proactive alignment with IT trends and hiring needs.
  • Negotiated candidate and client rates to increase organizational profit margins.

Education

MBA - Business Administration and Management

University of Mumbai
Mumbai, India
01.2011

BBA - Business Administration and Management

University of Mumbai
Mumbai, India
01.2008

Skills

  • HRIS systems (ADP, Workday, and PeopleSoft)
  • Applicant tracking systems (UltiPro)
  • E-Verify and payroll
  • Learning management systems
  • Microsoft Office Suite
  • V-lookups and pivot tables
  • User acceptance testing (ServiceNow)
  • Web conferencing tools
  • Onboarding process
  • Data integrity

Certification

  • Excel Level 3, NetCom Learning, 11/2021
  • Diversity, Equity and Inclusion in the Workplace Certificate, USF Corporate Training and Professional Education, 11/2021

Accomplishments

  • Improved Onboarding Efficiency, Reduced new hire onboarding time by 20% through process improvements and technology integration.
  • Achieved Perfect Data Accuracy, Worked with a team that achieved 100% data accuracy in HRIS system within 6 months.
  • Increased Survey Engagement, Contributed to a 30% increase in survey response rate by optimizing communication strategies.

Languages

  • English, Native
  • Hindi, Native
  • Malayalam, Native
  • Marathi, Advanced

Additional Information - Citizenship

US Citizen

Personal Information

Relocation: MI

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Malayalam
Native/ Bilingual
Marathi
Limited

Timeline

Sr. HR Specialist

GAF
01.2022 - Current

HR Operations & Services Specialist (Promoted)

QBE Insurance Corporation
05.2021 - 01.2022

HR Coordinator

QBE Insurance Corporation
06.2019 - 05.2021

Recruiting Coordinator

Edison Clean Energy Businesses (contract)
10.2018 - 06.2019

HR Coordinator

Ortho Net LLC (contract)
03.2018 - 08.2018

Technical Recruiter

Smith Arnold Partners
07.2017 - 02.2018

MBA - Business Administration and Management

University of Mumbai

BBA - Business Administration and Management

University of Mumbai

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