Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Roopa Rudrappa

Roopa Rudrappa

QA Delivery Manager
Richmond,TX

Summary

QA manager with 20 years expertise in formulating and delivering dynamic, customer focused, scalable, optimized testing solutions across Ecommerce, Supply Chain, Banking, Insurance, Retail and Telecom,CRM applications with multitude of complexities and business criticality.


Facilitated, participated, and drove implementation and management of strategic initiatives to support global QA activities including standards, strategies and roadmaps for 40+ enterprise wide applications with 200+ integrations. Collaborated with 50+ stakeholders to drive QA initiatives, driven implementation of 2000+ automation test scripts and reduced the testing cycle by 40% while managing 30+ onsite/offshore resources

Overview

21
21
years of professional experience
4
4
years of post-secondary education
5
5
Certificates

Work History

QA Delivery Manager

Neoage Services LLC
Houston, USA
10.2020 - Current

Projects

Salesforce CRM,SAP Commerce Cloud,Veson IMOS Platform

Client

Chevron (Mach 2022-Jun 2023)

Technology Stack

Azure Application Insights, Veslink, Salesforce, Azure Storage Explorer, SAP, Tosca, Azure Dev ops, SAP Hybris, qTest,Selenium, Java, Rest API ,SAP Commerce Cloud,Right Angle ,Endur,RestAssured

Role

  • Established test strategy by evaluating existing testing practice and implementing guidelines to leverage existing resources to drive testing efficiency for 15 salesforce applications covering 1000 business process flow
  • Successfully collaborated with 50+ project stakeholders to facilitate testing and deployment of various agile programs at various project timelines
  • Thorough meticulous planning and execution validation 3000 transactions covering 30 complex interfaces were carried out successfully
  • Managed UAT by proactively engaging with 50+business stakeholders located globally – 1400 test conditions spanning 40+ voyages that covered end to end business flow were validated over 8-week period
  • Powered through slicker rollout of VIP by precision planning of project phases such as testing and deployment cut over activities; timely updates/follow-throughs, apprising project stakeholders with insightful metrics and measures and successful collaboration with project stakeholders has resulted in successful go live within set timelines
  • Driven automation framework design and development using Selenium,BDD for SAP commerce cloud application that enabled consistently meeting timelines for releases
  • Apprised operational readiness on testing practice to 30+ senior stakeholders with detailed analysis of KPIs and metrics
  • Collaborated with 10 + cross functional project teams to set up test environment and test data and roll out testing activities
  • Implemented qTest scripts for business process flow validation
  • Evaluated Tosca/Selenium automation tools for implementing regression, API and data driven testing


Projects

ASO Mobile Application Rollout,Algolia Search Optimization

Client

Academy, and Outdoors, USA (April 2021-Mar 2022)

Technology Stack

HeadSpin, Dynatrace, Quantum Metrics, Google Analytcs, Splunk, Kount and Content Stack,Appium,Selenium,Jenkins,Java

Role

  • Extensively planned mobile project deliverable (iOS and Android), mapped them to project deliverables and delivered each set QA milestone
  • Created matrix of devices (os version, cpu, internal storage, location, n/w type) and set up in HeadSpin(Cloud hosted mobile devices)
  • Brainstormed end-to-end business process flow for E-Commerce app and ramped up offshore team with system functionality
  • Driven iOS and Android mobile app automation regression using Appium, Selenium and UI Automator
  • Troubleshooted app performance by referring Dynatrace, Google Analytics and Quantum Metrics, Splunk
  • Managed Analytics, Telemetry, API, UI, Regression, Functional, System, ADA and Automation test executions
  • Successfully executed 400 user stories in 2 months by managing team of 15 QA members located offshore
  • Authored Jira,Zephyr Dashboard to track test and defect progress
  • Held Weekly Status Review meeting with business stakeholders and apprised them on progress of functional, automation and performance activities conducted
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.


Projects

Oracle Transportation management cloud, HighJump Warehouse Management System,

Client

Costco Logistics, USA (Oct 2020-Mar 2021)

Technology Stack

Jira, Azure Dev Ops, Splunk,Selenium,Rest API,Java

Role:

  • Defined and delivered all phases of testing life cycle such as establishing test scope, test standards, tools methodologies, test strategies and test plans
  • Designed 700 business transactions test covering 15+ interfaces to evaluate product reliability, consistency, scalability, and performance
  • Worked closely with vendors to carry out testing of data transfer components with different file formats and transmission methods using appropriate technologies: Rest API
  • Provided reports on milestones, issues and test concerns to project managers for assistance.
  • Drive efficiency in designing and delivering test scenarios by considering impact and frequency of application feature usage

Automation Test Architect

National OilWell Varco
Houston, USA
04.2016 - 10.2020

Projects

JDE Enterprise Resource Planning,Track A Tool, Oracle Transportation management(OTM)

Technology Stack

Jira, Jenkins, UFT, SVN, VB Script, SQL, XML, XHTML,Selenium,Java, TestNG, Soap UI,TestNG,Json

Roles and Responsibilities:

  • Planned, organized, and controlled all agile project test activities, functional, manual, automation and regression including monitoring of test progress and providing test reporting, defining, and implementing program test strategy, test plans and test approach, defect management, test effort estimation, resource plans and test schedules
  • Defined and implemented automation testing framework and set guidelines on testing automation standards, methodologies, and processes to be executed across application releases
  • Assisted in selection of appropriate software testing resources, processes and tools to complete project task
  • Developed reusable, maintainable Keyword, Data Driven automation framework using UFT, Selenium, Java, Testng and Maven
  • Created 500 automated test scripts configured to run across multiple browser
  • Strong expertise in integration of automation scripts for Continuous Integration using Jenkins
  • Carried out REST API service testing using SOAPUI
  • Identified and suggested opportunities of test process optimization which has resulted in 40% reduction in test execution reduction
  • Performed release management, environment management and scheduling for projects with varying degree of complexity
  • Managed User Acceptance Testing, Regression Testing, Functional testing, Integration & System Testing

Test Lead

Accenture
London, UK
07.2010 - 01.2016

Projects

Shell Mobile App, Shell Retail Application, Travelers Insurance Portal

Technology Stack:

iOS, Android, IBM Clear Quest, ALM, LoadRunner, Test Director, Oracle, SQL, PL/SQL, Selenium, Java

Roles and Responsibilities

  • Instrumental in planning, delivering test strategy and leading End to end testing of niche customer centric mobile project targeted for consumers from 15 countries has resulted in retaining and expanding consumer base for major oil retailer
  • Lead User Acceptance Testing with 30+ senior stakeholders, and various third-party vendors for application which was vital for business expansion to new markets
  • Created detailed test strategy to carry out data migration testing from legacy data sources for insurance application
  • Created automation test framework and created 400 regression scripts using Selenium and Java and TestNG for Shell retail application
  • Defined performance testing framework for mobile application
  • Performed UI testing, system testing, integration testing, database testing after reviewing story cards and database diagram
  • Worked closely with development and project management teams for effective defect management and verified resolved bugs

Test Consultant

XLN Telecom
London, UK
09.2009 - 06.2010

Project

CRM

Technology Stack

CRM, HTML, Java, XML, MS EXCEL, SQL, Oracle, Windows, QualityCentre

Responsibility

  • Performed functional, system integration, smoke and regression testing for 10+ interfaces by creating 400+ business process flow test cases
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Developed customized reports, summarizing and presenting data in visually appealing format to senior stakeholders
  • Created dashboards to monitor and track key performance indicators.
  • Developed, implemented and maintained automated testware for scripts, functions and programs to boost testing efficiency
  • Supported test review, defect control and configuration management within delivery pipeline

Senior Software Test Developer

Dell
Bangalore, India
05.2006 - 10.2008

Project

Inter Company Transaction System (ITS)

Technology Stack

Test Director, LoadRunner, QC, .Net MS SQL Server, Oracle, QTP

Role:

  • Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
  • Developed custom database objects, stored procedures and delivered application support.
  • Created optimal technical solutions to user needs with in-depth system analysis.
  • Maintained complex SQL queries, views and stored procedures in multi-database environment with little supervision.
  • Analyzed existing SQL queries to identify opportunities for improvements.

Software Test Analyst

Accenture
Bangalore, India
06.2005 - 05.2006

Project

Pick to Monitor

Technology Stack

Test Director, .Net MS SQL Server, Oracle, LoadRunner

Role

  • Documented integration issues and vulnerabilities and outlined improvement recommendations.
  • Created 700+ successful test scripts for validating the business process flow, dashboard, reports
  • Set up and ran 200+ performance test scripts and provided system performance metrics to project stakeholders
  • Tailored testing procedures to obtain data most relevant to understanding underlying causes of production limitations.

Software Test Analyst

Bonsai Info mark
Bangalore, India
10.2002 - 06.2005

Project

Retail Banking Application

Technology Stack

Net, MS SQL Server, Excel,BugZilla

Role

  • Defined and identified 600+ test cases for new application development.
  • Detailed documentation of quality issues resulted in quicker resolution of issues
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Optimized test cases to maximize success of manual software testing.

Education

Bachelor of Engineering - Computer Science

Visveswaraya Institute of Technology
India
07.1998 - 07.2002

Skills

    Selenium WebDriver, JMeter, QTP, SOAP UI, SQL developer, Toad, Test Rail, Jenkins, Maven, LoadRunner, UFT, Lean FT, TestNG, Junit, PL/SQL, Java, Microsoft Net, TFS, JavaScript, C, C, REST, SOAP,Tosca,Python,VB Script,RestAssured,GIT, SVN ,Jenkins ,Azure Devops,QTest,Azure Test Plan, Bugzilla, Quality Center, JIRA ,Test Rail, ALM, Zephyr, Oracle, MSSQL, Windows, Linux, UNIX, iOS, Android

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Certification

Certified Scrum Master

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

QA Delivery Manager

Neoage Services LLC
10.2020 - Current

Automation Test Architect

National OilWell Varco
04.2016 - 10.2020

Test Lead

Accenture
07.2010 - 01.2016

Test Consultant

XLN Telecom
09.2009 - 06.2010

Senior Software Test Developer

Dell
05.2006 - 10.2008

Software Test Analyst

Accenture
06.2005 - 05.2006

Software Test Analyst

Bonsai Info mark
10.2002 - 06.2005

Bachelor of Engineering - Computer Science

Visveswaraya Institute of Technology
07.1998 - 07.2002
Roopa RudrappaQA Delivery Manager