SAMANTHA GEORGE

• Greeted customers and provided excellent customer service.
• Verified that prepared food met all standards for quality and quantity.
• Followed food safety procedures according to company policies and health and sanitation regulations Strictly followed all cash, security, inventory and labor policies and procedures.
• Reported to each shift on time and ready to work.
• Diligently restocked work stations and display cases.
• Maintained clean and safe environment, including in kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
• Reported to all shifts wearing neat, clean and unwrinkled uniform.
• Demonstrated new products, procedures and techniques to employees.
• Applied customer feedback to develop process improvements and support long-term business needs.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Developed and maintained courteous and effective working relationships.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Provided primary customer support to internal and external customers.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Recorded account information to open new customer accounts.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Used Emmcon (E2K) to data enter

Accomplishments Successfully helped improve the personal and professional growth within overnight crew and myself by working as a team and demonstrating good manger skills.