Roosevelt Lee-Fleming

• Resolved problems, improved operations and provided exceptional service.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Carried out day-to-day duties accurately and efficiently.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained excellent attendance record, consistently arriving to work on time.
• Worked with customers to understand needs and provide excellent service.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Delivered services to customer locations within specific timeframes.
• Increased customer satisfaction by resolving issues.
• Monitored company inventory to keep stock levels and databases updated.
• Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
• Procured and coordinated new resources to achieve sales targets within optimal timeframes.
• Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
• Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
• Established foundational processes for business operations.
• Directed market expansions to propel business forward, meet changing customer needs.

• The Drip Sneakers LLC™ is a Buy/Sell/Trade online marketplace as well as local Shoe Store/Apparel Shop located in Kalamazoo, Michigan. We carry a large selection of Sneakers - brand new as well as Pre-owned in good condition as well as house an All-time Great selection of sports team jerseys.
  
• We specialize in Shoe Cleaning, Repair & Restoration. Our additional services include but are not limited to: Authentication; Sneaker Consignment; and we also house a mini Gaming/Arcade Room.
• We managed multiple employees and around 50 customers, daily.

• Work orders, preventative maintenance, apartment restoration and renovation, etc.

Performed Daily engineering projects as well as preventative maintenance on one of the Premiere 5 star hotels (Radisson Plaza Hotel)

• Master of Maintenance Technician Engineer
• Preventive maintenance
• Experienced in painting
• Heating/cooling
• plumbing
• Carpentry
• Interior renovations
• Pool inspections/care upkeep
• Outside maintenance/grounds
• Drywall
• Interior/exterior lighting.
  

• Survey buildings and repair mechanical systems to ensure they are consistent with health and safety standards
• Perform maintenance of electrical systems (replace light bulbs and sockets, clean and repair circuit breaker panels etc.)
• Assist in the setup of ventilation, refrigeration and other systems and conduct repairs when necessary Maintain heating and plumbing systems to ensure functionality
• Inspect alarm systems (fire, protection) and schedule repairs when needed

• Public speaking to get voters to register to vote, actively engaged clients to get their opinions on important topics affecting their community, and communicated to individuals about the importance of voting.

• Received calls from people regarding donations, dispatched information to drivers for pick- ups and drop-offs
• Dictated notes for administration
• Created inventory of calls received.