Roosevelt A B Dickson Sr.
Plymouth,MN
Summary
Reliable and detail-focused, with strong aptitude for troubleshooting and problem-solving in technical environments. Possesses foundational knowledge in electrical and mechanical systems, coupled with hands-on skills in equipment maintenance and repair. Dedicated to ensuring operational efficiency and contributing to team success through precise and accurate work.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Technician Internship
Center Point Energy
05.2023 - 03.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- A/C units, Furnace and Boilers tune ups, routine trouble shooting and repairs
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Transit Bus Operator
Metro Transit
08.2018 - 12.2023
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
- Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
Bus Operator
First Student
09.2016 - 08.2018
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
- Mentored new hires by sharing best practices for effective communication with passengers and navigating complex routes safely.
Solar Panel Specialist
Hunt Electric Corporation
09.2016 - 11.2017
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Successful installation of solar panels at solar farm installation plant.
Logistics Assistants & Engineering Supervisor
United Nations Mission In Liberia
01.2012 - 12.2014
- Increased overall department efficiency through strategic planning, effective resource management, and close monitoring of project progress.
- Facilitated strong teamwork among department members by fostering an inclusive culture that promoted open dialogue, feedback sharing, and mutual respect among colleagues.
- Ensure the sustainment of troops in the Area of operation (AOR),
- Collaborated with cross-functional teams to identify and resolve complex engineering challenges.
- Enhanced engineering team efficiency by implementing innovative project management techniques.
- Ensuring the maintenance and serviceability of all UN own equipment
- Monitoring the overall logistical needs of troops by reporting daily on issues concerning the sector and carefully raising issues affecting the MOU between the UN and the troops contributing nation.
Head of Operation and Maintenance
Pacific Architects & Engineers
01.2006 - 12.2007
- Operate and maintain all electrical, kitchen, and plumbing equipment under the general supervision of the Detachment manager.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate of Science - Hvac
Hennepin Technical College
Minneapolis, MN12.2023
Diploma - Construction Electricity
Loic Summit Academy
Minneapolis, MN09.2016
Post-Baccalaureate Diploma - Accounting
BOOKER WASHINGTON INSTITUE
Kakata, Liberia06.2012
Diploma - Electrical Engineering
Booker Washington Institue
Margibi, Liberia06.2000
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Installation and repair
- Maintenance and repairs
- Quality control
- Equipment maintenance
- System troubleshooting
- Electrical repair
- System diagnostics
- Risk mitigation
- HVAC systems
Certification
- Boiler's License
- Special Class Engineer
- 30-hour construction safety and health
EPA Card
Timeline
Technician Internship
Center Point Energy
05.2023 - 03.2024
Transit Bus Operator
Metro Transit
08.2018 - 12.2023
Bus Operator
First Student
09.2016 - 08.2018
Solar Panel Specialist
Hunt Electric Corporation
09.2016 - 11.2017
Logistics Assistants & Engineering Supervisor
United Nations Mission In Liberia
01.2012 - 12.2014
Head of Operation and Maintenance
Pacific Architects & Engineers
01.2006 - 12.2007
Associate of Science - Hvac
Hennepin Technical College
Diploma - Construction Electricity
Loic Summit Academy
Post-Baccalaureate Diploma - Accounting
BOOKER WASHINGTON INSTITUE
Diploma - Electrical Engineering
Booker Washington Institue
- Boiler's License
- Special Class Engineer
- 30-hour construction safety and health
EPA Card
Similar Profiles
Emmett BradyEmmett Brady
Team Lead HSP Telesales and Service at Center Point EnergyTeam Lead HSP Telesales and Service at Center Point Energy
Carol FenskeCarol Fenske
Customer Service Representative/Billing Clerk at Center Point EnergyCustomer Service Representative/Billing Clerk at Center Point Energy
Latarsha BobinoLatarsha Bobino
Yard List Customer Rep at HEB Transportation CenterYard List Customer Rep at HEB Transportation Center