Roque Rodrigue Tientcheu Siake
Fayetteville,AR
Summary
Dynamic professional with experience at Veterans Affairs, excelling in teamwork and problem-solving. Proven ability to enhance patient outcomes through data analysis and quality improvement initiatives. Skilled in developing dashboards and managing electronic health records, contributing to operational efficiency and regulatory compliance. Quick learner dedicated to continuous improvement in healthcare delivery.
Overview
3
3
years of professional experience
Work History
Intern
Veterans Affairs
12.2024 - Current
- Conducted research on veterans' benefits, contributing to improved service delivery and communication.
- Assisted in organizing community outreach events to enhance veteran engagement and support.
- Assisted in designing and maintaining SharePoint sites, MS Forms, and MS Lists used for tracking quality initiatives, project intake, and program activities.
- Helped develop basic Power BI dashboards to visualize performance data and support decision-making for executives.
- Supported digital workflow improvements by gathering requirements, documenting processes, and helping test new features or system changes.
- Collected, validated, and analyzed quality, safety, and performance metrics (KPIs, sentinel events, scorecards) to identify trends and improvement opportunities.
- Prepared weekly performance reports and dashboards for management using tools such as Excel, Power BI, and SharePoint.
- Supported development of data-driven recommendations to improve patient outcomes, operational efficiency, and regulatory compliance.
- Assisted senior leaders in analyzing healthcare performance data and documenting workflows to support high reliability and patient-safety initiatives.
- Supported process discovery, root-cause analysis, and continuous improvement activities across clinical and non-clinical departments.
- Helped evaluate organizational practices against national standards and contributed to action plans to improve quality and reduce harm.
- Assisted in developing educational materials and presentations for clinical and non-clinical teams on performance improvement and high reliability practices.
- Helped draft and review policy documents related to patient safety, quality standards, and process improvement requirements.
- Supported training events by preparing content, gathering data, and ensuring accurate documentation for regulatory readiness.
Respiratory Therapist Care Practitioner
Veterans Affairs
10.2022 - Current
- Evaluated patients' respiratory status to determine appropriate treatment plans.
- Collaborated with interdisciplinary teams to optimize patient care and treatment outcomes.
- Educated patients and families on respiratory conditions and management techniques.
- Documented patient assessments and treatments in electronic health records accurately.
- Implemented quality assurance protocols to enhance patient safety and care standards.
- Assisted in developing individualized care plans based on patient needs and physician recommendations.
- Monitored patients' responses to therapies and adjusted treatments as necessary.
- Participated in emergency drills to ensure readiness for respiratory crisis situations.
- Trained and mentored new staff on best practices in respiratory therapy.
- Reviewed and analyzed patient data to identify trends and improve care delivery.
- Facilitated communication between patients and healthcare providers to enhance understanding of treatment options.
- Provided support in managing complex cases through comprehensive patient evaluations.
- Assessed, diagnosed, and treated breathing issues.
- Managed and operated mechanical ventilators to deliver airway management.
- Educated patients and families on disease management, breathing techniques, and medication administration, promoting self-care and adherence to treatment plans.
Information Technology Analyst
Rotech Healthcare
07.2022 - Current
- Managed respiratory workflow data, including patient compliance, device utilization, and therapy outcomes, ensuring accuracy and contributing to performance reviews, process optimization, and system documentation.
- Monitored data management processes to ensure accuracy and security.
- Led patient education and equipment troubleshooting efforts while capturing and analyzing trend data to inform department-level decisions and support leadership in improving service delivery.
- Participated in quality improvement and operational analytics by examining usage patterns, identifying system gaps, and helping refine protocols through structured data review and reporting.
Education
Master of Science - Information Technology, Focus Data Analytics
Southern New Hampshire University
Manchester, NH05-2025
Bachelor of Science - Cardio-Pulmonary Respiratory Care
University of Arkansas For Medical Sciences
Little Rock, AR08-2023
Associate of Science - Respiratory Care
NorthWest Arkansas Community College
Bentonville, AR05-2020
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Computer skills
- Multitasking and organization
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Intern
Veterans Affairs
12.2024 - Current
Respiratory Therapist Care Practitioner
Veterans Affairs
10.2022 - Current
Information Technology Analyst
Rotech Healthcare
07.2022 - Current
Master of Science - Information Technology, Focus Data Analytics
Southern New Hampshire University
Bachelor of Science - Cardio-Pulmonary Respiratory Care
University of Arkansas For Medical Sciences
Associate of Science - Respiratory Care
NorthWest Arkansas Community College