Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rorei Slater

Bremerton,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, coachable, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Financial Service Representative

World Finance
Poteau, OK
08.2022 - 11.2023
  • Researched and evaluated clients' financial objectives and risk tolerance levels.
  • Analyzed financial data to identify opportunities for increasing profitability.
  • Assisted clients in understanding complex financial concepts and instruments.
  • Educated customers about different types of products available from the company's portfolio.
  • Managed multiple accounts simultaneously while ensuring compliance with all relevant laws.
  • Ensured that all customer inquiries were answered promptly and completely.
  • Held financial conversations with clients and prospects to determine needs and provide appropriate solutions.
  • Guided customers toward upward credit mobility through good financial choices.
  • Received and posted payments to loan accounts.
  • Processed financial documents and completed basic verification of information.

911 Operator

Leflore County Sheriffs Department
Poteau, OK
03.2021 - November
  • Received emergency calls from distressed individuals and provided immediate assistance.
  • Provided support to callers by calming them down, providing instructions, and reassuring them of help.
  • Maintained accurate records of all incoming calls, noting key details such as caller's name, location, and nature of the emergency.
  • Assessed the urgency of each call and dispatched appropriate resources accordingly.
  • Collaborated with local law enforcement officers to ensure proper response times for various situations.
  • Monitored radio frequencies for updates on emergency situations in progress or new incidents occurring within jurisdiction area.
  • Advised citizens on how to respond appropriately during emergency situations until first responders arrived at scene.
  • Instructed callers on basic first aid techniques while waiting for paramedics to arrive.
  • Utilized mapping software programs to determine exact locations of reported incidents.
  • Kept up-to-date on changes in local laws and regulations regarding 911 operations and protocol procedures.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Dispatched police officers and emergency personnel to calls for service.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Assisted departments with special requests for assistance and BOLOs.

K Mac Enterprises

Taco Bell
Poteau, OK
07.2018 - 04.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.

Education

Associate of Arts - Business Administration

Carl Albert State College
Poteau, OK
05.2022

Skills

  • Time Management
  • Organizational Skills
  • Analytical
  • Team Management
  • Data Management
  • Problem-Solving
  • Computer Skills
  • Supervision and Leadership
  • Employee Performance Evaluations
  • Employee Scheduling
  • Team Motivation
  • Multitasking
  • Coachable

Certification

  • Fortegra Insurance License
  • CPR Certification
  • OLETS Certification

Timeline

Financial Service Representative

World Finance
08.2022 - 11.2023

911 Operator

Leflore County Sheriffs Department
03.2021 - November

K Mac Enterprises

Taco Bell
07.2018 - 04.2022

Associate of Arts - Business Administration

Carl Albert State College

Similar Profiles

CREATE PROFILE
Rorei Slater