Rori Bartlett
Carolina Beach
Summary
Demonstrates strong problem-solving abilities and effective communication skills. Committed to continuous learning and team collaboration. Proven track record of contributing to successful project outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Line Service Technician
Modern Aviation
Wilmington
09.2025 - Current
- Performed fueling operations for various aircraft types efficiently and safely.
- Assisted pilots and crew with luggage handling and ground support services.
- Provided exceptional customer service to enhance overall passenger experience.
- Conducted refueling operations following established safety protocols and procedures.
Maintenance Tech
Wilmington International Airport
Wilmington
02.2024 - 09.2025
- Skilled at working independently and collaboratively in team environment.
- Manages time efficiently in order to complete all tasks within deadlines.
- Pays attention to detail while completing assignments.
- Enhances cleanliness and safety by regularly sanitizing high-touch surfaces.
- Upholds high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
Shift Leader
Island Burgers And Bites
Carolina Beach
01.2023 - 02.2024
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
Host
Mariposa Tapas Bar
Wilmington
09.2022 - 11.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Line Cook
Nauti Dog
Carolina Beach
05.2022 - 08.2022
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
Shift Lead
The Greeks
Wilmington
12.2020 - 04.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Instructor new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Operated cash register for cash, credit card transactions with excellent accuracy levels.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
Education
High School -
Eugene Ashley High School
Wilmington, NC06.2023
Skills
- Pos system operation
- Customer service management
- Aircraft marshalling
- Aircraft fueling
- Ramp safety awareness
Certification
- Microsoft Word certification, 2022
- PowerPoint certification, 2022
Timeline
Line Service Technician
Modern Aviation
09.2025 - Current
Maintenance Tech
Wilmington International Airport
02.2024 - 09.2025
Shift Leader
Island Burgers And Bites
01.2023 - 02.2024
Host
Mariposa Tapas Bar
09.2022 - 11.2022
Line Cook
Nauti Dog
05.2022 - 08.2022
Shift Lead
The Greeks
12.2020 - 04.2022
High School -
Eugene Ashley High School