Summary
Overview
Work History
Education
Skills
Timeline
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Rory Bennett

Rory Bennett

Columbia,SC

Summary

Proven track record in event management and customer service, exemplified by supervising teams at Columbia Fireflies to enhance customer satisfaction and streamline operations. Excelled in teamwork and collaboration, significantly improving service delivery at high-profile events like the 2024 Master's Golf Tournament. Demonstrates a strong work ethic and a commitment to quality control, ensuring exceptional guest experiences.

Overview

Work History

Cart Manager

Columbia Fireflies
03.2024 - 08.2024
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Trained new team members on proper and safe use of tools and equipment.
  • Managed and ensured every food and beverage cart on the concourse is fully stocked and up to standards.
  • Restocked carts as needed, and served as a backbone for customer satisfaction.

Server

Quail Hollow Country Club
05.2024 - 05.2024
  • Served in the Member's Clubhouse throughout the Wells Fargo Championship.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Food and Beverage Attendant

Augusta National Golf Club
04.2024 - 04.2024
  • Worked throughout the 2024 Master's Golf Tournament.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.

Education

Bachelor of Science - Sport And Entertainment Management

University of South Carolina - Columbia
Columbia, SC
05.2025

Skills

  • Customer Service
  • Event Management
  • Quality Control
  • Strong Work Ethic
  • Time Management
  • Teamwork and Collaboration

Timeline

Server

Quail Hollow Country Club
05.2024 - 05.2024

Food and Beverage Attendant

Augusta National Golf Club
04.2024 - 04.2024

Cart Manager

Columbia Fireflies
03.2024 - 08.2024

Bachelor of Science - Sport And Entertainment Management

University of South Carolina - Columbia
Rory Bennett