Rory Kurtz
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Finance and Insurance Director
Future Ford, CDJR Of Concord
04.2014 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Formed strategic partnerships and connected with potential clients to drive business development.
Internet Sales Manager
Livermore Auto Group
03.2010 - 04.2014
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Improved cross-functional collaboration between sales, marketing, and customer support teams by implementing regular communication channels and update meetings.
- Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
Education
GED -
Castro Valley Adult School
Castro Valley, CA09.2008
Skills
- Advanced Organiztional Skills, Incliuding the Coordination of Multiple Activities
- Advanced Customer Service Skills, the ability to maitain Long-Term Sales Relationships
- Advanced Written and Verbal Communication Skills
- Ability to Indedpently determine and set priorities and goals
- Self-Motivated and Flexible
- Proven Team Leader and Team Builder
- People Management, Establish and Maintain Effective in developing working relationships
- Operations Management
- Proficient in ADP/CDK
- Consistently Maintains High Penentration and PPC average
Timeline
Finance and Insurance Director
Future Ford, CDJR Of Concord
04.2014 - Current
Internet Sales Manager
Livermore Auto Group
03.2010 - 04.2014
GED -
Castro Valley Adult School
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