Rory Livernoir
Honolulu,HI
Summary
Dynamic professional with a strong background in client relationship building and makeup application at MAC Cosmetics. Proven expertise in makeup application and ability to enhance customer satisfaction through personalized consultations and expert product knowledge, complimented by strong attention to detail.. Skilled in food safety and sanitation, with a commitment to maintaining high standards in all endeavors. Recognized for fostering loyalty and creating memorable experiences.
Overview
19
19
years of professional experience
Work History
Makeup Artist
MAC Cosmetics
05.2024 - 09.2024
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Demonstrated and explained use of different beauty products to educate customers.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Increased customer loyalty through exceptional service and tailored makeup applications.
Baker
M.I.J's Baked Goods
05.2020 - 12.2023
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Orchard to table bakery, using only the freshest ingredients that we grew on our half acre mini-orchard.
Florist
Sullivan's Heritage Florist
03.2012 - 12.2022
- Managed daily opening and closing of florist shop to prepare for incoming customers.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Nurtured flowers to maintain quality and promote longevity.
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
General Manager
Chocopologie South Norwalk
08.2005 - 12.2012
- Hired as a server in August of 2005.
- Cross-trained as a cook, pastry chef, and learned all aspects of the chocolate making process. Essentially learning all areas of the restaurant.
- Promoted to Assistant manager in May of 2006.
- Hosted monthly wine dinners.
- Promoted to General Manager in June of 2009.
- Managed budget implementations, employee reviews, training, and schedules.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Developed and implemented strategies to increase sales and profitability.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
No Degree - Marine Biology/Zoology
University of Hawaii At Manoa
Honolulu, HINo Degree - Biology
Post University
Waterbury, CTCertificate of Technical Studies - Cosmetology
Paul Mitchell The School
North Haven, CT01-2005
Skills
- Makeup application
- Client relationship building and consultations
- Product knowledge
- Makeup trend awareness, Photography makeup, Bridal makeup application
- Hairdressing, Customer service
- Food safety and sanitation, Kitchen equipment operation, Server, Bartender, Cook, Pastry, Assistant manager, General Manager
- Attention to detail, Time Management, Basic Math
- Holiday baking, Flavor Pairing
- Knife skills
- Hospitality and service industry background
- Food plating and presentation
- Corrective makeup
- Fashion show makeup
- Theatrical makeup
- Photography makeup
- Food service background
Service Excellence Award
Received Service Excellence Award for going above and beyond my job description on a daily basis.
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Makeup Artist
MAC Cosmetics
05.2024 - 09.2024
Baker
M.I.J's Baked Goods
05.2020 - 12.2023
Florist
Sullivan's Heritage Florist
03.2012 - 12.2022
General Manager
Chocopologie South Norwalk
08.2005 - 12.2012
No Degree - Marine Biology/Zoology
University of Hawaii At Manoa
No Degree - Biology
Post University
Certificate of Technical Studies - Cosmetology
Paul Mitchell The School
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