Rory Montano
Wallingford
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
Work History
Lead Teacher
YMCA
01.2022 - Current
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
Shift Manager
Walgreens
01.2018 - 01.2019
- Key holding opener/closer.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Store Manager
Life Storage
01.2016 - 01.2018
- Key holding manager.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Computer's Sales Lead
Best Buy
01.2014 - 01.2016
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
Teacher Assistant
Mishkan Israel Daycare
01.2011 - 01.2014
- Help imply curriculum based activities, supervise and assist kids of all ages, communicate with parents.
Education
High School - undefined
Hamden High School
Hamden01.2003
Skills
- Bilingual - English/Spanish
- Problem Solving
- Communication
- Management
Languages
Spanish
Native or Bilingual
Timeline
Lead Teacher
YMCA
01.2022 - Current
Shift Manager
Walgreens
01.2018 - 01.2019
Store Manager
Life Storage
01.2016 - 01.2018
Computer's Sales Lead
Best Buy
01.2014 - 01.2016
Teacher Assistant
Mishkan Israel Daycare
01.2011 - 01.2014
High School - undefined
Hamden High School
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