Rory Shaffer
Bristol,CT
Summary
Proven EMT and PCT with a track record of prioritizing patient care and enhancing patient satisfaction at Daykimball Hospital. Expert in clinical documentation and medication prior authorization prior to patient discharges. Knowledgeable in electronic health records, with exceptional listening and interpersonal skills. Demonstrated ability to streamline patient evaluation processes to provide critical care for patients.
Overview
6
6
years of professional experience
Work History
EMT- Swing for Different Medical Departments
Daykimball Hospital
Putnam, CT
01.2022 - Current
- Evaluated patient eligibility and benefits for requested procedures and medications.
- Responded promptly to inquiries from providers, patients, and payers regarding the status of prior authorization requests. Assessed emergency situations and prioritized medical care for patients.
- Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
- Coordinated with healthcare providers to gather necessary patient information for prior authorization requests.
PCT
Brigham and Womens Hospital
Boston, Ma
01.2021 - 01.2022
- Collected specimens from patients for laboratory testing purposes.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Emergency Medical Technician
Backus Hospital
Norwich, CT
01.2019 - 01.2021
- Assisted in providing medical care to patients with life-threatening conditions and injuries.
- Bandaged wounds and determined necessity for stitches or sutures.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
Education
Certificate - Emergency Medical Technician
Quinnipiac University
Hamden, CT10-2001
Diploma -
Ellis Technical High School
Certificate -
Phlebotomy
Skills
- Listening
- Interpersonal skills
- Patient relations
- Proficiency in EPIC
- Claim research
- Clinical documentation improvement
- Electronic health records proficiency
Timeline
EMT- Swing for Different Medical Departments
Daykimball Hospital
01.2022 - Current
PCT
Brigham and Womens Hospital
01.2021 - 01.2022
Emergency Medical Technician
Backus Hospital
01.2019 - 01.2021
Certificate - Emergency Medical Technician
Quinnipiac University
Diploma -
Ellis Technical High School
Certificate -
Phlebotomy
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