Summary
Overview
Work History
Education
Skills
Certification
Extracurriculars
Timeline
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Rory Smith

Puyallup,WA

Summary

I am a highly motivated and detail-oriented individual with hands-on experience in customer service, sales, and legal research. I have a strong ability to adapt to fast-paced environments, while maintaining a high level of quality and efficiency. With a passion for problem-solving, I thrive in roles that require critical thinking, collaboration, and effective communication. My background includes volunteering for community-driven causes and consistently meeting and exceeding goals in work and academic settings. Currently, I am pursuing a degree in Law and Policy and looking forward to contributing my skills and experiences to a dynamic organization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Co-Founder

Sip-Eco
04.2019 - 09.2023
  • Co-founded a sustainable business producing and distributing paper straws as an eco-friendly alternative to plastic, contributing to the reduction of plastic waste.
  • Successfully sold over 100,000 straws within the first 8 months, demonstrating strong market demand and effective sales strategies.
  • Managed sourcing of sustainable materials, ensuring compliance with environmental standards and contributing to a greener supply chain.
  • Developed and executed a marketing campaign that increased brand visibility, leading to partnerships with local businesses and increased sales.
  • Oversaw financial operations, including budgeting, cost analysis, and forecasting, ensuring profitability and long-term business sustainability.
  • Collaborated with a team to streamline production, improving efficiency while maintaining high product quality and customer satisfaction.

Delivery Driver (Dasher)

DoorDash
01.2021 - 06.2023
  • Consistently delivered orders with a 98% on-time rate, ensuring high customer satisfaction
  • Efficiently navigated routes and optimized delivery times while maintaining a professional attitude
  • Handled cashless transactions, accurately completing deliveries in line with company policies
  • Built rapport with customers and restaurant partners, which contributed to smooth delivery experiences and positive feedback
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Cashier / Sales Associate

Wheel Fun Rentals
07.2020 - 08.2020
  • Managed high-volume rental transactions efficiently during peak periods, delivering exceptional customer service
  • Ensured safety standards by performing regular equipment checks, contributing to an excellent customer safety record
  • Worked collaboratively with team members to maintain smooth operations and a positive customer experience
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.

Resell Shoes, Clothing, & Collectibles

Self-Employed Online Reseller
09.2017 - 08.2018
  • Operated an online resale business, sourcing products, listing items, and engaging with customers through online marketplaces
  • Increased sales by 20% through strategic use of social media marketing and competitive pricing
  • Delivered excellent customer service by promptly addressing inquiries and resolving disputes, leading to repeat business and positive reviews
  • Monitored market trends and adapted my pricing strategy to maximize profits and inventory turnover
  • Proven ability to learn quickly and adapt to new situations.

Education

Bachelor of Arts in Law and Policy -

University of Washington, Tacoma
Tacoma, WA
05-2025

College Credit in Marketing and Business -

Seattle University Summer Business Institute
Seattle, WA

Associate of Arts -

Pierce College At Puyallup
Puyallup, WA
06.2022

High School Diploma -

Rogers High School
Puyallup
06.2022

Skills

  • Legal Research & Writing
  • Customer Service & Sales
  • Business Operations
  • Marketing & Advertising
  • Time Management & Organization
  • Team Collaboration & Leadership
  • Problem-Solving

Certification

Microsoft Word Certified

Extracurriculars

  • Volunteered at Nativity House, serving holiday meals and distributing essential items to those in need.
  • Actively participated in Key Club at Bellarmine Preparatory School, organizing and leading charitable initiatives such as food and gift drives.
  • Provided tutoring services to peers in subjects like math, history, and Spanish, contributing to their academic success.
  • Assisted with event coordination and logistics at my local church, setting up and breaking down for community events.
  • Elected as a 9th-grade ASB officer, leading student government initiatives and collaborating with faculty to organize school activities.

Timeline

Delivery Driver (Dasher)

DoorDash
01.2021 - 06.2023

Cashier / Sales Associate

Wheel Fun Rentals
07.2020 - 08.2020

Co-Founder

Sip-Eco
04.2019 - 09.2023

Resell Shoes, Clothing, & Collectibles

Self-Employed Online Reseller
09.2017 - 08.2018

Bachelor of Arts in Law and Policy -

University of Washington, Tacoma

College Credit in Marketing and Business -

Seattle University Summer Business Institute

Associate of Arts -

Pierce College At Puyallup

High School Diploma -

Rogers High School
Rory Smith