Summary
Overview
Work History
Skills
Timeline
Generic

Rory Smith

Staten Island,NY

Summary

With a robust background at Costco Wholesale Corp, I excel in strategic planning and team leadership, significantly enhancing business operations. My expertise in training development and implementing effective merchandising strategies has consistently driven sales growth and operational efficiency, showcasing my ability to lead teams to success while fostering a culture of continuous improvement.

Overview

29
29
years of professional experience

Work History

Assistant General Manager Fresh / Administration

Costco Wholesale Corp
06.2022 - 11.2024
  • Managed daily operations of the store, including scheduling and supervising staff.
  • Ensured that customer service standards were met or exceeded at all times.
  • Developed and implemented effective strategies to maximize sales and profits.
  • Monitored inventory levels and placed orders for new stock as needed.
  • Conducted regular performance evaluations for employees to ensure quality standards were maintained.
  • Analyzed financial data and prepared reports for senior management.
  • Created promotional campaigns to increase store traffic and generate revenue.

Assistant General Manager / Merch.

Costco Wholesale Corp
03.2020 - 09.2022
  • Managed daily operations of the store, including scheduling and supervising staff.
  • I taught a pool of managers the skills of merchandising.
  • I taught the timetable system.
  • Developed managers to work as a team to succeed.

Assistant General Manager / Administration

Costco Wholesale Corp
07.2019 - 03.2020
  • Managed daily operations of the store, including scheduling and supervising staff.
  • Developed and implemented effective strategies to maximize sales and profits.
  • Conducted regular performance evaluations for employees to ensure quality standards were maintained.
  • Analyzed financial data and prepared reports for warehouse management.
  • Analyzed and initiated warehouse budget.

Assistant General Manager

Costco Wholesale Corp
03.2017 - 08.2019
  • Directed and supervised daily operations of the fresh food department, including staff scheduling, Member service, inventory control and merchandising.
  • Ensured compliance with all company policies and procedures as well as local, state and federal regulations related to food safety and sanitation.
  • Developed innovative strategies for increasing sales, reducing costs and improving efficiency within the fresh food department.
  • Conducted regular performance evaluations of team members to ensure high levels of Member service were maintained.
  • Oversaw ordering processes for fresh foods, ensuring timely delivery of products in accordance with customer needs.

Merchandise Manager

Costco Wholesale Corp
03.2015 - 03.2017
  • Developed and implemented merchandise strategies to increase sales.
  • Monitored inventory levels by tracking stock movement, conducting regular physical counts, and adjusting forecasts accordingly.
  • Managed store personnel in order to meet staffing requirements.

Merch./ Receiving / Administration Manager

Costco Wholesale Corp
03.2013 - 03.2014
  • Managed freight and placement of merchandise. Engaged in employee development.
  • Received, moved freight to assist in merchandising.
  • Accurately received merchandise when delivered.
  • Organized office operations and procedures, including filing systems, record keeping, data entry, mail distribution and other clerical services.
  • Provided guidance to staff on administrative issues such as payroll processing, employee benefits administration.
  • Assisted in the development of administrative procedures and systems to improve accuracy and efficiency.

Merchandise Manager

Costco Wholesale Corp
03.2012 - 03.2013
  • Developed and implemented merchandise strategies to increase sales. Engaged in employee development and timetable skills.
  • Developed and implemented merchandise strategies to increase sales.

Front End Manager

Costco Wholesale Corp
03.2011 - 03.2012
  • Managed front-end and warehouse operations. In addition, developed and trained staff in procedures and company guidelines.

Administrative Manager / Front End Manager

Costco Wholesale Corp
03.2010 - 03.2011
  • Developed and implemented administrative procedures to maximize efficiency.
  • Created and maintained filing systems for employee records, financial reports, and other documents.
  • Managed and developed employees to run a productive, safe business.

Receiving Manager

Costco Wholesale Corp
03.2007 - 02.2010
  • Managed and organized the receiving of all incoming shipments.
  • Supervised a team of 5 workers responsible for unloading, sorting, and stocking merchandise.
  • Ensured accuracy in recording product information into inventory system.

Administration / Merchandise Manager

Costco Wholesale Corp
02.2005 - 02.2007
  • Developed and implemented merchandise strategies to increase sales.
  • Analyzed customer preferences and buying trends to determine the optimal product mix for the store.
  • Managed warehouse finances.
  • Monitored vendor payments.

Administration Manager

Costco Wholesale Corp
02.2004 - 02.2005
  • Organized office operations and procedures, including filing systems, record keeping, data entry, mail distribution and other clerical services.
  • Ensured compliance with organizational policies and procedures as well as applicable laws and regulations.
  • Provided guidance to staff on administrative issues such as payroll processing, employee benefits administration.

Receiving Manager

Costco Wholesale Corp
02.2003 - 02.2004
  • Managed and organized the receiving of all incoming shipments.
  • Supervised a team of 5 workers responsible for unloading, sorting, and stocking merchandise.
  • Ensured accuracy in recording product information into inventory system.

Merchandise Manager

Costco Wholesale Corp
03.2001 - 03.2003
  • Developed and implemented merchandise strategies to increase sales.
  • Created seasonal and promotional displays to maximize sales and profits.
  • Monitored inventory levels by tracking stock movement, conducting regular physical counts, and adjusting forecasts accordingly.

Foods Manager

Costco Wholesale Corp
03.2000 - 03.2001
  • Directed product presentation and stock management efforts. Developed and taught a timetable for product movement and proper merchandising.

Center Manager

Costco Wholesale Corp
03.1998 - 03.2000
  • Managed overall operations of merchandising and workforce.

Hardlines Manager

Costco Wholesale Corp
03.1997 - 03.1998
  • Developed and implemented merchandising strategies to increase sales.

Meat Department Cutter

Costco Wholesale Corp
Staten Island, NY
11.1995 - 11.1996

Demonstrated comprehensive understanding of meat department operations.

Skills

  • Training and development skill
  • Strategic planning skill
  • Training and development background
  • Business operations background
  • Team leadership expertise
  • Team leadership strength

Timeline

Assistant General Manager Fresh / Administration

Costco Wholesale Corp
06.2022 - 11.2024

Assistant General Manager / Merch.

Costco Wholesale Corp
03.2020 - 09.2022

Assistant General Manager / Administration

Costco Wholesale Corp
07.2019 - 03.2020

Assistant General Manager

Costco Wholesale Corp
03.2017 - 08.2019

Merchandise Manager

Costco Wholesale Corp
03.2015 - 03.2017

Merch./ Receiving / Administration Manager

Costco Wholesale Corp
03.2013 - 03.2014

Merchandise Manager

Costco Wholesale Corp
03.2012 - 03.2013

Front End Manager

Costco Wholesale Corp
03.2011 - 03.2012

Administrative Manager / Front End Manager

Costco Wholesale Corp
03.2010 - 03.2011

Receiving Manager

Costco Wholesale Corp
03.2007 - 02.2010

Administration / Merchandise Manager

Costco Wholesale Corp
02.2005 - 02.2007

Administration Manager

Costco Wholesale Corp
02.2004 - 02.2005

Receiving Manager

Costco Wholesale Corp
02.2003 - 02.2004

Merchandise Manager

Costco Wholesale Corp
03.2001 - 03.2003

Foods Manager

Costco Wholesale Corp
03.2000 - 03.2001

Center Manager

Costco Wholesale Corp
03.1998 - 03.2000

Hardlines Manager

Costco Wholesale Corp
03.1997 - 03.1998

Meat Department Cutter

Costco Wholesale Corp
11.1995 - 11.1996
Rory Smith