Rory Vlasak
Mesa,Arizona
Summary
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Motivated cashier and stocker with [Number] years of experience in [Industry]. Accomplished various tasks daily, including [Task], stocking shelves with [Product or Service] and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.
Overview
9
9
years of professional experience
Work History
Cashier Team Lead
Valero Gas Station
08.2022 - 11.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Manager on Duty
Valero Gas Station
09.2019 - 09.2022
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
Manager on Duty
Valero Gas Station
04.2016 - 09.2019
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Managed inventory effectively by regularly tracking stock levels and placing orders as needed to minimize waste or shortages.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
GED -
Flathead Valley Community College
Kalispell, MT05.1981
Skills
- Cash handling expertise
- Cashier training
- Product restocking
- Opening and closing procedures
- Cleaning and sanitizing
- Upselling
- Liquor regulations and compliance
- Identification checks
- Point of sale operation
Timeline
Cashier Team Lead
Valero Gas Station
08.2022 - 11.2024
Manager on Duty
Valero Gas Station
09.2019 - 09.2022
Manager on Duty
Valero Gas Station
04.2016 - 09.2019
GED -
Flathead Valley Community College
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