Rosa Adams

Crew Member

Pizza Hut

11.2019 - 11.2020

Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Assisted other team members to achieve goals.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Trained new team members on procedures, customer service, and sales techniques.
Became familiar with products to answer questions and make suggestions.
Packaged menu items into bags or trays and placed drink orders into carriers.
Stocked shelves to organize aisles in assigned department.
Accurately operated cash register to process customer payments.
Kept kitchen, counter and dining areas cleaned and sanitized.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.