Rosa Almeida
SeaTac,WA
Summary
Adept at enhancing operational efficiency and ensuring adherence to affordable housing regulations. Proven expertise in staff training and property inspections, driving compliance excellence. Recognized for implementing standardized procedures that improved accuracy and timeliness in reporting, fostering a culture of accountability and precision.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Director of Complaince
DevCo Residential Management
10.2011 - 03.2025
- Update, develop and standardize procedural guidelines for administering and maintaining compliance with all affordable housing programs in the national portfolio, including but not limited to management, tracking and response procedures for REACs, state agency inquiries and inspections, and lease-ups.
- Pursue and maintain current, comprehensive knowledge of all affordable housing compliance programs and maintaining compliance with those programs.
- Stay vigilant and be an expert on changes in relevant affordable housing, rent regulation and other laws and regulations applicable to the multifamily industry and initiate training to facilitate appropriate changes company wide.
- Responsible for reviewing all Regulatory Agreements as developments are established.
- Responsible to provide clear and precise direction to Compliance Team’s timeliness and accuracy of work performed.
- Serve as the main contact for all auditor requests, file and/or physical inspections requested by WSHFC.
- Conduct second review of monthly compliance reports for all communities for accuracy and assures funder requirements are being met.
- Conduct second review of quarterly reporting to all funders. The Senior Compliance Director is to understand the reports, processes and deadlines required for each funder to be sure they are strictly adhered to.
- Review files when a file submitted is time critical or escalated.
- Complete and submit all parts of the annual owner’s compliance.
- Complete and/or submit annual reporting to BFIM and the city for various communities when requested.
- Submit all required documents and income certification form to auditors and lenders during initial lease up of new developments when necessary.
- Conduct final review, complete, and submit annual reporting to Web-Based Annual Reporting System (WBARS) for necessary communities.
- Complete annual IRS 8703 form where applicable for any bond funded communities.
- Direct department to make required changes to internal forms set by WSHFC and other funders.
- Work with property management staff to collect required documents for all file reviews and community inspections conducted by WSHFC and other funders.
- Responsible to ensure all required documents and questionnaire’s for file reviews, etc. are completed accurately and submitted on time.
- Responsible for timely submission of utility allowance data for approval.
Community Manager
Glacier Real Estate
12.1998 - 07.2010
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Education
High School Diploma -
Highline Highschool
Burien, WA06-1994
Skills
- Daily operations management
- Property inspections
- Staff training
- Property management
Certification
- Certified Occupancy Specialist (COS)- National Center for Housing Management.
- Specialist in Housing Credit Management® (SHCM®)- National Affordable Housing Management Association.
- Housing Credit Certified Professional (HCCP)- National Association of Home Builders.
Languages
Spanish
Native or Bilingual
Timeline
Senior Director of Complaince
DevCo Residential Management
10.2011 - 03.2025
Community Manager
Glacier Real Estate
12.1998 - 07.2010
High School Diploma -
Highline Highschool
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