Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rosa Alvarado

Gilbert,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Lead

Green King Inc
Tempe, AZ
01.2020 - 01.2024
  • Reviewed existing systems and procedures regularly, suggesting ways they could be improved or optimized.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Monitored team progress and enforced deadlines.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Provided support to junior staff during peak periods of workloads.
  • Conferred with other supervisors to coordinate operations and activities within or between departments.
  • Worked closely with shipping, warehouse and other personnel to coordinate movements and keep workflows smooth.
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.

Sales Associate

DSW
Chandler, AZ
06.2019 - 12.2019
  • Placed special orders or called other stores to find desired items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Computed purchases and received and processed cash or credit payment.
  • Recommended, selected and located merchandise based on customer desires.
  • Answered store and merchandise questions and led customers to wanted items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Used technology resources to assist customers in locating and selecting items.
  • Greeted customers to determine wants or needs.
  • Assisted customers with product selection, sizing and styling.
  • Assessed customer needs to provide assistance and information on product features.

Education

Bachelor of Science - Psychology

Arizona State University
Tempe
12-2022

Skills

  • Regulatory Compliance
  • Performance Monitoring
  • Quality Control
  • Work Planning and Prioritization
  • Teamwork and Collaboration
  • Conflict Resolution
  • Attention to Detail
  • Order Preparation
  • Inventory Tracking
  • Material Handling
  • Microsoft Excel

Certification

  • CPR/BLS Certified

Timeline

Team Lead

Green King Inc
01.2020 - 01.2024

Sales Associate

DSW
06.2019 - 12.2019

Bachelor of Science - Psychology

Arizona State University

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Rosa Alvarado