Rosa Antonuccio

Greet patients, family member's, visitor's and guest. Create passes, use electronic health record systems, answer inquires, provide information, and guide them through the facility. Support a high quality patient journey by greeting patients, facilitating communication, often involving resolving patient complaints and providing information to patients, families, and staff. Also, handle administrative tasks. Ensure adherence to policies. Act as a liaison between patients and families and maintain communication with other staff.

Manage front desk operations, ensuring efficient guest

check- in and check - out processes. Data entry, medical records, billing, Insurance verification, collected monies. Coordinated appointment scheduling for multiple doctors.

Managed multi -line phone system, directing calls and resolving inquiries efficiently. Meet and Greet clients and guests. Administrative support. Data Entry.