Rosa Antunez
El Paso
Summary
Results-driven professional with 40 years of experience and focus on performance. Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, developing protocols and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction. Highly-trained individual and skilled communicator effectively interacts with patients, staff and other healthcare professionals. Remarkable background in scheduling appointments, processing referrals and providing diagnosis and treatment plans to patients. Strong knowledge of medical terminology and HIPAA regulations.
Overview
33
33
years of professional experience
Work History
Cash Posting Specialist/Coordinator
UMC Hospital
03.2023 - 06.2025
- Safeguarded company assets by adhering to strict internal controls and compliance requirements during cash posting activities.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Handled day-to-day accounting processes to drive financial accuracy.
COVID-19 Screener
UMC
06.2022 - 02.2023
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Provided masks to all visitors, patients, vendors, staff, children, law enforcement agents.
- Made sure every visitor, patient, vendors, staff, children, law enforcement agents, sanatized before entering the hospital
- Worked front desk to provide visitor pass to visitors.
- Participated in several hospital codes and followed hospital protocol
Medical Receptionist
Hector J. Diaz-Luna, M.D.
06.1992 - 01.2021
- Checked patient insurance, demographic and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed clerical duties and tasks for clinic administration.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Completed patient referrals to other medical specialists.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Supported office staff and operational requirements with administrative tasks
Cashier
Albertsons
08.2019 - 08.2020
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Education
No Degree - Medical Clerk
Texas Tech Trade School
High School Diploma -
Riverside High School
El Paso, TX05.1977
Skills
- Customer Service
- Electronic Medical Record
- Front Desk Operations
- Checking Patient Details
- Reminder Calls
- Insurance Verification on line/telephone
- Co-Payment Collection
- Patient Scheduling
- Scheduling Proficiency
- Medical Terminology Knowledge
- Outpatient Procedures
- Patient Health Information Access
- Medical Assistance
- Answer Telephones
- Data entry proficiency
- Payment processing
Timeline
Cash Posting Specialist/Coordinator
UMC Hospital
03.2023 - 06.2025
COVID-19 Screener
UMC
06.2022 - 02.2023
Cashier
Albertsons
08.2019 - 08.2020
Medical Receptionist
Hector J. Diaz-Luna, M.D.
06.1992 - 01.2021
High School Diploma -
Riverside High School
No Degree - Medical Clerk
Texas Tech Trade School
Similar Profiles
JAN UYEDAJAN UYEDA
Pharmacy Technician at UMC HospitalPharmacy Technician at UMC Hospital
Jarett PrimmJarett Primm
Food Service Worker at UMC HospitalFood Service Worker at UMC Hospital
Mia FrenetteMia Frenette
Clinical Volunteer (pending Assignment) at UMC HospitalClinical Volunteer (pending Assignment) at UMC Hospital
Jacob GillJacob Gill
Student Physical Therapist Assistance at UMC HospitalStudent Physical Therapist Assistance at UMC Hospital
Abigail BarcenasAbigail Barcenas
Billing and Coding Associate at Quick Claimers Medical Billing and CredentialingBilling and Coding Associate at Quick Claimers Medical Billing and Credentialing