Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ROSA ARANA

ROSA ARANA

The Colony

Summary

Dynamic professional with strong organizational and detail-oriented skills. Skilled in resolving inquiries, improving operations, and building positive client relationships.

Overview

8
8
years of professional experience

Work History

Eurofins Environmental

Bio Aquatic Testing
03.2024 - Current
  • Collected and processed environmental and water samples.
  • Performed aseptic techniques and laboratory testing.
  • Maintained accurate records and data for reporting.
  • Ensured compliance with safety and testing protocols.
  • Assisted in preparing reports and communicating results.

Irrigation Customer Service Rep.

Nolen Management
01.2023 - 06.2024
  • Resolved customer inquiries and issues.
  • Audited accounts and maintained data.
  • Educated customers on products.
  • Managed callbacks and scheduling.
  • Coordinated client appointments.
  • Delivered customer service.
  • Improved operations.

Associate Sales Advisor

Office Depot
03.2022 - 12.2022
  • Assisted customers with custom print and design orders
  • Produced business cards, flyers, posters, and promotional materials
  • Ensured print accuracy, quality, and timely completion.
  • Operated digital printing and finishing equipment
  • Delivered personalized solutions to meet client needs

Team Lead- Sales Associate

Buc-ee's
Royse City
01.2019 - 12.2021
  • Supervised and trained team members
  • Managed daily store operations
  • Maintained inventory and store standards

Administrative Assistant

Farmers Insurance-Keevin Dailey Agency
01.2018 - 08.2019
  • Supported marketing efforts via telemarketing, online marketing, and networking.
  • Coordinated claims, coverages, and premiums related to client policies.
  • Facilitated face-to-face appointments regarding policy coverage.
  • Responsible for department accounts payable.

Education

Associate of Science -

Cowley College
Arkansas City, KS
05.2025

Skills

  • Proficient in MS Office
  • Strong analytical and interpersonal skills
  • Customer service expertise
  • Detail-oriented, with a focus on quality
  • Excellent communication and teamwork
  • Data entry and record management
  • Strategic planning and organization
  • BLS certification
  • First Aid certification
  • Bloodborne Pathogens certification

Languages

  • English
  • Spanish

Timeline

Eurofins Environmental

Bio Aquatic Testing
03.2024 - Current

Irrigation Customer Service Rep.

Nolen Management
01.2023 - 06.2024

Associate Sales Advisor

Office Depot
03.2022 - 12.2022

Team Lead- Sales Associate

Buc-ee's
01.2019 - 12.2021

Administrative Assistant

Farmers Insurance-Keevin Dailey Agency
01.2018 - 08.2019

Associate of Science -

Cowley College