Summary
Overview
Work History
Education
Skills
Timeline
Generic

ROSA BETANCES

Roselle Park,NJ

Summary

Human Resources Executive with extensive experience in talent management, talent acquisition, organizational development, and strategic planning. Strong focus on fostering team collaboration and driving impactful results. Adept at navigating complex challenges and adapting to dynamic environments. Skilled in leadership, conflict resolution, and employee engagement. Known for reliability and results-driven approach.

Overview

7
7
years of professional experience

Work History

Vice President of Human Resources

Cipriani USA, Inc.
04.2024 - Current
  • Established succession planning frameworks to prepare employees for future leadership roles within the organization.
  • Built strong ties between global offices by initiating cross-functional teams and projects that fostered collaboration among diverse groups of professionals.
  • Developed effective change management strategies to guide employees through periods of organizational transformation while minimizing disruptions to daily operations.
  • Evaluated and selected HR technology solutions that improved efficiency, user experience, and data-driven decision making within the department.
  • Mentored and developed HR professionals on the team, creating a pipeline of future leaders for the organization.
  • Managed complex labor relations issues by collaborating with legal counsel, mitigating risk and maintaining positive working relationships.
  • Increased employee engagement with regular communication and feedback channels, promoting transparency and collaboration across departments.
  • Implemented data-driven decision-making processes within the HR department, improving effectiveness in various functional areas such as recruitment and performance management.
  • Implemented performance management systems to monitor employee progress, providing actionable insights for improvement opportunities.
  • Collaborated with executive leadership to align human resources strategy with overall business objectives, driving improved organizational performance.

Senior Director of Human Resources

FreshRealm (Blue Apron Acquisition)
06.2023 - Current
  • Responsible for overseeing the Talent Management, Workforce Planning and Talent Acquisition functions for 5 US food manufacturing plants
  • Partner with Senior Leadership to manage performance issues, employee development, employee engagement and develop retention strategies
  • Strategize on new company initiatives as part of the company’s Diversity, Equity and Inclusion Committee
  • Act as point of escalation for all complex employee relations and wellness issues that arise.
  • Partner with operations to increase efficiency with process improvements and automation.
  • Achieve departmental goals by developing and implementing strategic plans and initiatives.
  • Lead cross-functional teams to successfully launch new products, meeting deadlines and budgets.
  • Implement cost-saving measures through effective resource allocation and budget management.
  • Optimize project timelines by effectively delegating tasks and prioritizing workload among team members.
  • Enhance internal communication channels, resulting in improved information flow and decision-making processes.
  • Champion continuous improvement initiatives to drive operational excellence within the organization.
  • Facilitate seamless business transitions during mergers or acquisitions, ensuring minimal disruption to ongoing operations while integrating teams effectively.
  • Navigate complex regulatory environments to ensure compliance with local laws, standards, and regulations
  • Increase employee satisfaction, providing regular coaching and feedback sessions.
  • Establish data-driven decision-making processes and implement best practices in analytics to optimize performance across the organization.

Senior Director of Human Resources

Blue Apron
12.2022 - 06.2023
  • Responsible for overseeing the Human Resources, Workforce Planning, Talent Acquisition and corporate support functions for 2 US Fulfillment Centers
  • Strategize and execute key HR initiatives
  • Act as the Human Resources Business Partner to the Senior Leadership Team
  • Work closely with Leadership team to develop solutions based on business needs and demands
  • Partner with Senior Leadership to manage performance issues, employee development, employee engagement and develop retention strategies
  • Strategize on new company initiatives as part of the company’s Diversity, Equity and Inclusion Committee
  • Act as point of escalation for all complex employee relations and wellness issues that arise.

Director of Human Resources

Blue Apron
11.2021 - 12.2022
  • Oversaw the Human Resources function for the fulfillment center consisting of 1000 employees
  • Managed employee relations process
  • Responsible for overseeing Wellness process
  • Development and succession planning
  • Ensured all current policies and practices were compliant with federal and local government laws and regulations
  • Partnered with Senior Leaders to maintain a positive and engaged work environment
  • Provided leadership team with guidance on accountability such as coaching and discipline to ensure performance consistency
  • Conducted audits of all human resources processes to ensure legal compliance areas were up to date
  • Oversaw and implemented innovative employee recognition and engagement programs
  • Implemented Human Resources strategies to improve the Human Resources function
  • Fostered a diverse workplace that enabled all employees to contribute to the organization’s overall success.

Director of People & Culture

PUBLIC, an Ian Schrager Hotel
03.2021 - 11.2021
  • Oversaw the Human Resources function for the hotel
  • Conducted internal investigations and found problem resolutions
  • Recruited for all of the hotels open positions
  • Development and succession planning
  • Ensured all current policies and practices were compliant with federal and local government laws and regulations
  • Continually assessed employee morale to maintain a motivated and engaged atmosphere
  • Worked closely with Ownership and Executive Leadership team to ensure a successful hotel operation
  • Provided guidance to leaders and employees to ensure conflicts were resolved in a timely manner
  • Planned and budgeted for yearly human resources & training initiatives
  • Provided leadership team with guidance on coaching and discipline to ensure consistency throughout all departments
  • Managed health insurance plans to ensure competitive benefits packages are offered to all employees
  • Conducted audits of all human resources processes and procedures
  • Oversaw and implemented innovative employee recognition and engagement programs
  • Maintained departmental SOP’s and training manuals to protect the integrity of the HR processes and brand.

Executive Director of Human Resources

CIPRIANI USA, INC.
10.2017 - 03.2021
  • Responsible for the Human Resources function for all Cipriani US locations
  • Negotiated & settled union/employee grievances with union Local 6
  • Recruited for all management and line positions
  • Development and succession planning
  • Ensured all current policies and practices were compliant with federal and local government laws and regulations
  • Implemented new Human Resources strategies for new projects
  • Worked closely with Ownership and company Executives to implement and assist in new company initiatives
  • Actively met with leadership and employees to ensure conflicts were resolved as soon as they arose
  • Assisted Ownership and Leadership with planning and budgeting for human resources & payroll areas
  • Negotiated health insurance plans to ensure competitive benefits package is offered to all employees
  • Audited all locations to ensure legal and company consistency throughout the US Operation
  • Implemented employee recognition and engagement programs
  • Oversaw all training programs throughout the company.

Education

Business Administration with a concentration in Human Resources -

EMPIRE STATE COLLEGE, STATE UNIVERSITY OF NEW YORK

PACE UNIVERSITY

Skills

  • Bilingual Proficiency in English and Spanish
  • Microsoft office, Google Workspace
  • Proficiency in ADP PayForce/Workforce Now/ HR & Benefits, Essential Time & Attendance, Time Saver, Kronos, Advantage Payroll Services, Bamboo HR, Taleo & Ceridian Dayforce
  • Collaborative Leadership
  • Team Building and Culture Transformation
  • Policy Development and Implementation
  • Leadership Development
  • Conflict Resolution
  • Problem Solving
  • Change Management
  • Contract Negotiation

Timeline

Vice President of Human Resources

Cipriani USA, Inc.
04.2024 - Current

Senior Director of Human Resources

FreshRealm (Blue Apron Acquisition)
06.2023 - Current

Senior Director of Human Resources

Blue Apron
12.2022 - 06.2023

Director of Human Resources

Blue Apron
11.2021 - 12.2022

Director of People & Culture

PUBLIC, an Ian Schrager Hotel
03.2021 - 11.2021

Executive Director of Human Resources

CIPRIANI USA, INC.
10.2017 - 03.2021

Business Administration with a concentration in Human Resources -

EMPIRE STATE COLLEGE, STATE UNIVERSITY OF NEW YORK

PACE UNIVERSITY

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