Summary
Overview
Work History
Education
Skills
Accomplishments
Reading
Languages
Timeline
Generic
Rosa Carlo

Rosa Carlo

Montclair,NJ

Summary

Highly efficient [Job Title] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Resourceful Team Member with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress. Expert in equipment use, maintenance and emergency repairs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

22
22
years of professional experience

Work History

Team Associate

Walmart
12.2019 - Current
  • Customer Availability Process (CAP), .Maintains inventory accuracy for the facility by binning and picking merchandise; utilizing the inventory management system; completing bin audits; working inventory exceptions; and correcting shelf capacities .Receives and stocks merchandise throughout the facility and organizes and maintains the backroom by company safety, cleaning and operating procedures; utilizing equipment appropriately; setting up maintaining modular integrity, receiving, sorting, staging and delivering merchandise; and completing paperwork, logs and other required documentation .Help ensure the proper execution of the customer inventory flow process, the maintenance of backroom standards, the correct processing of freight and that the backroom is ready for incoming freight .Provides customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; and promoting products and services while maintaining a safe shopping environment .Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices .Maintains area of responsibility in accordance with company policies and procedures by handling claims and returns; zoning the area; arranging and organizing merchandise and supplies; identifying shrink and damages, and ensuring a safe work environment .Maintains merchandise presentation by stocking and rotating merchandise; removing damaged or out-of-date setting up, cleaning, and organizing product displays; signing and pricing merchandise appropriately; and securing fragile and highly merchandise .Completes work assignments and priorities by using policies, data and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback

Cashier/Retail Sales Associate

CVS Healthcare
10.2021 - 03.2023
  • Assisted customers by answering questions and fulfilling requests.
  • Reconciled daily totals to maintain balanced and compliant ledgers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained presentable customer areas with diligent cleaning and proactive recovery management.
  • Mentored new team members on sales software system operation.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Operated POS terminals and cash drawer balancing.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
  • Managed staffing levels to provide optimal support for cash register operations.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Delivered consistently accurate orders, special requests and menu alterations.
  • Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Processed credit card and debit payments via [Type] systems, providing accurate charges and credits.
  • Collaborated with sales floor maintenance personnel to quickly address health and sanitation issues.
  • Provided warranty information to customers purchasing covered items and services.

Montclair Board of Education
12.2014 - 06.2019
  • Achieve under supervision of the pre-k supervisor follow school handbook and procedures, under special education complete daily progress notes for one particular student inform my supervisor daily discussion at the end of day, review question/resolve problem, measure frequency of positive feedback during observation session, attend one on one direct instruction from supervisor .Motivated and take the initiative to ensure that students are safe environment, demonstrate care and compassion towards children and positively impact and change the lives of children

CHRILL Care Health Agency
02.2001 - 06.2013
  • Achieve the collection and preparation of nurses reports for insurance company reimbursements
  • Relived medical billing clerk and inputted client information into database
  • Achieve and maintaining client files, update doctor’s orders for patients, insure that client charts were correct, stamp, assemble and completes charts in accordance with company procedures
  • Organized patient charts, to optimize quick reference when needed
  • Archived inactive files
  • Achieve with monitoring HHA activity sheets for completeness
  • Prepare funding sources appropriate blank charts for intake coordinator
  • Answer phones and take messages for CSC when they are not present
  • Responsible for administrative tasks as required by Director

Education

Certified Home Health Aide -

Executive Bilingual Secretary (TBI - undefined

undefined

Skills

  • Summary-
  • Administrative Assistance with more than 15 years, Bi Lingual Spanish,
  • Collection database HHA medical, billing medical invoicing Home Health Aide,
  • MS Office Word, Excel and PowerPoint
  • Team Goals
  • Production Standards
  • Spray Gun Operation
  • Hazardous Materials
  • Assembly Instructions
  • Team Support
  • Credit Card Transaction Processing
  • Customer Needs Assessments
  • Work Assignments
  • Team Meetings
  • Storage Coordination
  • Loss Prevention Goals Monitoring
  • Tool Use and Repair
  • Billing and Payment Processing
  • Station Preparation
  • Customer Preferences

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Collaborated with team of [Number] in the development of [Project name].
  • Resolved product issue through consumer testing.

Reading

I love reading yahoo news, newspapers, magazine

Languages

Spanish
Native or Bilingual

Timeline

Cashier/Retail Sales Associate

CVS Healthcare
10.2021 - 03.2023

Team Associate

Walmart
12.2019 - Current

Montclair Board of Education
12.2014 - 06.2019

CHRILL Care Health Agency
02.2001 - 06.2013

Certified Home Health Aide -

Executive Bilingual Secretary (TBI - undefined

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Rosa Carlo