
Dynamic Center Store Operations Specialist with expertise in vendor collaboration, retail management, and bilingual communication. Proven track record of enhancing store productivity and community engagement through strategic business planning.
In my role as a Center Store Ops, I
Execute regular store visits to ensure compliance with company policies and regulations.
Deliver ongoing coaching and training for Store Directors to boost productivity and profitability.
Evaluate financial data from district stores to identify improvement areas and growth opportunities.
Cultivated top talent to promote a performance-driven culture.
Collaborated with marketing, HR, and finance teams to achieve organizational objectives. As well as Organized promotional events to enhance customer engagement.
As a Bakery Operations Specialist, I monitor marketing and advertising campaigns to verify maximum efficiency and implementation of current events, i.e., sales messages, sales events, etc. I analyze reports to decide where operational improvements could be made. I also analyze operational performance, performance issues, and provide support and guidance to managers to resolve concerns.
As a Store Director, I coach teach and mentor team members to deliver outstanding customer service and lead the store team to success by exceeding division set Sales, Profit, Labor and Bonus quarterly targets. I review stores P&L every period and analyze marketing information which I translate into strategic plans. I work closely with all department managers and vendors planning and executing sales events, marketing planners, and display building.