Summary
Overview
Work History
Skills
Timeline
Generic

Rosa Chitwood

Albany,OR

Summary

Dynamic Center Store Operations Specialist with expertise in vendor collaboration, retail management, and bilingual communication. Proven track record of enhancing store productivity and community engagement through strategic business planning.

Overview

12
12
years of professional experience

Work History

Center of Store Operations Specialist

Albertsons companies
Salem , OR
11.2023 - Current

In my role as a Center Store Ops, I

Execute regular store visits to ensure compliance with company policies and regulations.

Deliver ongoing coaching and training for Store Directors to boost productivity and profitability.

Evaluate financial data from district stores to identify improvement areas and growth opportunities.

Cultivated top talent to promote a performance-driven culture.

Collaborated with marketing, HR, and finance teams to achieve organizational objectives. As well as Organized promotional events to enhance customer engagement.

Activities and Honors

Safeway
07.2016 - Current
  • Named Top Women in Grocery 2025 for exceptional leadership and contributions.
  • Nominated for Top Women in Grocery in four previous years: 2024, 2023, 2019, and 2017.
  • Serving as Chair of Hispanic Leadership Network, Portland Division, driving community engagement.
  • Serving as Vice Chair for National Hispanic Leadership Network, promoting diversity initiatives.
  • Graduated from McKinsey Academy, enhancing strategic and leadership capabilities.

Bakery Operations Specialist

Safeway
District 74, OR
09.2023 - 11.2023

As a Bakery Operations Specialist, I monitor marketing and advertising campaigns to verify maximum efficiency and implementation of current events, i.e., sales messages, sales events, etc. I analyze reports to decide where operational improvements could be made. I also analyze operational performance, performance issues, and provide support and guidance to managers to resolve concerns.

Store Director

Safeway
Keizer, OR
02.2014 - 09.2023

As a Store Director, I coach teach and mentor team members to deliver outstanding customer service and lead the store team to success by exceeding division set Sales, Profit, Labor and Bonus quarterly targets. I review stores P&L every period and analyze marketing information which I translate into strategic plans. I work closely with all department managers and vendors planning and executing sales events, marketing planners, and display building.

Skills

  • Bilingual communication
  • Store operations management
  • Business planning strategy
  • Vendor collaboration
  • Retail management
  • Financial analysis
  • Training and development
  • Strategic thinking
  • Project planning

Timeline

Center of Store Operations Specialist

Albertsons companies
11.2023 - Current

Bakery Operations Specialist

Safeway
09.2023 - 11.2023

Activities and Honors

Safeway
07.2016 - Current

Store Director

Safeway
02.2014 - 09.2023
Rosa Chitwood