Rosa Curtis

Sales Associate

Lazyboy Furnishings

06.2016 - 03.2021

Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained cleanliness and organization of sales floor to ensure appealing merchandise presentation.
Processed transactions accurately using point-of-sale systems to facilitate smooth checkout experiences.
Supported inventory management by restocking shelves and conducting regular inventory counts.
Learned promotional strategies to effectively communicate sales events and product benefits to customers.
Adapted quickly to changing store policies and procedures, ensuring compliance with company standards.
Engaged in continuous learning about products and services to provide informed recommendations to customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationships.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Collaborated with team members to achieve monthly sales targets.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Summary

Overview

Work History

Sales Associate

Education

Associate of Applied Science - HEALTHCARE BILLING AND CODING

Associate of Applied Science - MEDICAL ASSISTANT

Skills

Timeline

Sales Associate

Associate of Applied Science - HEALTHCARE BILLING AND CODING

Associate of Applied Science - MEDICAL ASSISTANT

Similar Profiles

Karen BrockbankKaren Brockbank

LUKE OSBINLUKE OSBIN

David PinderDavid Pinder

Michael StearnsMichael Stearns

Katelyn HancheyKatelyn Hanchey