Rosa Diaz
San Francisco,CA
Summary
Organized and dependable food industry professional ,successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills as well as utilizing my previous front of house and back of house experience to provide great results to any restaurant setting.
Overview
9
9
years of professional experience
Work History
Pastry Chef
Guckenheimer
05.2022 - Current
- Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
- Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Coordinated with catering staff to deliver food services for special events and functions.
- Followed food safety standards when handling ingredients.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Collaborated with chefs to create seasonal menus and promotional offers.
Assistant Manager
Mollie Stones
04.2019 - 11.2019
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Submitted reports on payroll activities.
- Performed data entry and completed proper paperwork.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
Kitchen Manager
Susie Cakes
08.2018 - 03.2020
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw purchasing, storage, and use of kitchen supplies.
- Trained new employees on bakery methods and procedures.
Front Office Coordinator
Express Professional Employment
01.2018 - 03.2019
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Entered and maintained departmental records in company database.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Maintained payroll information by calculating, collecting, and entering data.
Catering Associate
Birite Supermarket
06.2017 - 08.2019
- Delivered catered food and supplies to facility for on-time set-up.
- Provided friendly, courteous service to create memorable moments for guests.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Oversaw catering orders to verify accuracy and completeness.
Cook
Guckenheimer
11.2014 - 06.2017
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Interacted with guests to obtain feedback on product quality and service levels.
- Practiced HACCP food safety program
- High Volume Cooking & Baking
Education
Bachelor of Science - Human Resources Management
Cal State East Bay
Hayward, CA05.2024
Associate of Science - Education
Contra Costa Community College
San Pablo05.2022
Certificate - Culinary Arts & Hospitality
City College of San Francisco
San Francisco, CA06.2013
High School Diploma -
Burton Academic High School
San Francisco, CA06.2010
Skills
- Monitor Quality
- Proper Food Handling of cooking and baking
- Administration and Management
- Catering Understanding
- Organizational Skills
- Effective Listening and Communication
- Manager Food Handlers Certificate
Languages
Spanish
Native or Bilingual
Timeline
Pastry Chef
Guckenheimer
05.2022 - Current
Assistant Manager
Mollie Stones
04.2019 - 11.2019
Kitchen Manager
Susie Cakes
08.2018 - 03.2020
Front Office Coordinator
Express Professional Employment
01.2018 - 03.2019
Catering Associate
Birite Supermarket
06.2017 - 08.2019
Cook
Guckenheimer
11.2014 - 06.2017
Bachelor of Science - Human Resources Management
Cal State East Bay
Associate of Science - Education
Contra Costa Community College
Certificate - Culinary Arts & Hospitality
City College of San Francisco
High School Diploma -
Burton Academic High School
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