Rosa Diaz De Leon

Serve as HR leader for all employees and 1099 contractors; proactively engage employees to improve working relationships, build morale, and increase productivity and retention; communicate openly and frequently, keeping staff informed on benefit resources and other pertinent information.
• Manage and resolve complex employee relations issues for W2 and 1099 including California; where applicable, conduct effective, thorough, and objective investigations.
• Monitor and assess employee morale and develop strategies to enhance overall employee satisfaction.
• Manage and conduct offboarding of employees, including exit interviews; analyze data to surface potential cultural issues or other employee concerns; make recommendations to the leadership Team for continuous improvement.
• Lead all aspects of the organization's Human Resources functions, including employee relations, benefits, recruitment and selection, organizational development, performance management, training, Equal Employment Opportunity (EEO) and regulatory compliance, work/life and diversity strategies, and technology.
• Work with the established Diversity, Equity, and Inclusion Council to recommend and implement strategies to advance equity goals.

Member of the 4P Foods Leadership Team; leading company culture, people process & systems and learning & development.

• Actively engaged senior leadership towards the improvement and purposeful continuous work towards building an equitable workplace.
• Responsible for the full spectrum of the employee experience: including recruiting, onboarding, performance management and all people-oriented decisions.
• Developed a cohesive HR strategy bringing standardized practices to all units.
• Communicated changes in the company's personnel policies and procedures and ensured that proper compliance was followed across silos.
• Acted as Change Role Agent; establishing credibility throughout the organization as an effective listener and problem solver; develop a rapport with team members to ensure open and respectful
communication.
• Partnered with management to address day-to-day issues including employee relations and terminations.
• Implemented new HRIS (Namely), Payroll, Benefits and Timekeeping systems to support business needs.
• Increased employee engagement by leading inclusive, fun and purposeful company events.

• Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.

Assisted minority and women owned businesses in NOVA with human resources strategies and support providing leadership skills, build trusting relationships, and improve workforce methods.

• Designed and implemented onboarding, leadership development and succession planning programs.
• Presented and negotiated with CEOs, C-level Operations, Sales, HR and IT professionals by offering consulting services and a solution sale to drive a tangible return on investment.
• Created and roll out training to all functional areas and provide train-the-trainer training to internal and external customers.
• Advised management regarding legal, ethical and moral disciplinary and termination practices.
• Provided employee relations and retention services.
• Developed and managed employee onboarding and training program for constant staff development on HR policies, Safety, GMPs, Food Safety aligning with company mission and vision.

In charge of the ideation, creation, and overseeing implementation of training programs for Manufacturing (Meat, Seafood, Deli, Kitchen and Value Added) ranging from new hire training and technical career training paths to bilingual culture and diversity immersion, resulting in a deep and diverse talent pipeline.
• Identified training needs and fulfill process from communicating to Executive Leadership, budgeting, creating, implementing and leading training programs for Manufacturing hourly and salaried employees.
• Utilized and administered LMS System Curricu.me- Open EDX
• Created, developed, and implemented Meat, Culinary and Bakery Apprenticeship programs.
• Instituted safety and security training programs that improve food safety and sanitation scores while reducing accident frequency.
• Created and implemented a multi-lingual language development program that results in interdepartmental collaboration, improving inclusiveness and high potential talent development.
• Led Training team to ensure training programs, orientations and cultural immersion is conducted consistently and effectively for all employees.
• Acted as Internal Communications Lead working with key stakeholders to build and create effective communications for Corporate, Plant and Transportation silos.
• Increased employee engagement scores that resulted into a positive switch during Town Hall Meetings and internal audits.
• Created and developed multi-lingual job aids from ideation through graphic design.
• Sourced and administered language development programs for operations and corporate employees resulting in recognition and support from company's CEO.
• Contributed to training department's operating costs by implementing language programs free of cost.

• Responsible for partnering with Darden Restaurants to support the first international Olive Garden opening in Latin America by creating and adapting training materials and leading both U.S and Mexico's trainers to implement the New Restaurant Opening process in Mexico City
• Certifications
• Professional in Human Resources, PHR
• Project leadership
• CPFM