Rosa Dinkins
Killeen,TX
Summary
With a proven track record at D&R Transport, I excel in safe driving practices and delivering exceptional customer service. My expertise in DOT compliance and ability to work both independently and as part of a team have significantly enhanced operational efficiency and client satisfaction, without any accidents. I have 18 years of professional truck driving and a CDL with passenger, double-triple trailers endorsement.
Overview
20
20
years of professional experience
Work History
Home Care Provider
Outreach Health Services
06.2020 - Current
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Transit Bus Operato
Keolis Commuter Services
02.2022 - 10.2024
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout the shift.
- Inspected bus for any mechanical issues before departure.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Aided passengers with disabilities or special needs.
Transit Bus Operator
Metropolitan Transportation Authority
10.2021 - 02.2022
- Inspected bus for any mechanical issues before departure.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
Transit Bus Operator
Hill Country Transit District
03.2020 - 10.2021
- Inspected bus for any mechanical issues before departure.
- Aided passengers with disabilities or special needs.
- Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
- Provided exceptional customer service by addressing passenger inquiries professionally and courteously.
Independent Contractor/Driver Technician
Uber
05.2018 - 03.2020
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Owner/Operator Truck Driver
Rccarriers LLC
03.2012 - 03.2020
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Dropped and hooked trailers and changed configuration of equipment.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
Owner/Operator Truck Driver
D&R Transport
07.2018 - 11.2018
- Completed preventive maintenance and mechanical repairs on vehicles.
- Dropped and hooked trailers and changed configuration of equipment.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Lead CDL Driver
Ryder Integrated Logistics
10.2015 - 02.2018
- Minimized potential delays by proactively identifying issues with vehicles or routes before it became problematic.
- Assisted in training new CDL drivers, ensuring proper safety procedures were followed at all times.
- Increased customer satisfaction through professional interactions and prompt responses to inquiries or concerns.
- Enhanced route efficiency by consistently evaluating and optimizing delivery routes.
Tractor Trailer Truck Driver
Schneider Logistics
11.2007 - 06.2010
- Maintained a safe driving record through vigilant adherence to traffic laws and safety regulations.
- Improved fuel efficiency by practicing eco-friendly driving techniques and monitoring vehicle performance.
- Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
- Collaborated with team members on long-haul assignments to ensure seamless coordination between drivers during shift changes.
Tractor Trailer Truck Driver
Stanley Ref Express
01.2005 - 05.2006
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Kept accurate logs of hours driven per day per federal regulations ensuring compliance with mandated rest periods and preventing driver fatigue.
- Removed and unloaded packages from supplier to receiver in CA, using extreme care to avoid damage to goods.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Education
High School Diploma -
Friendly High School
Fort Washington, MD06.1976
Skills
- DOT Compliance
- Professionalism and Work Ethic
- Safe Driving Practices
- Safety Compliance
- Excellent oral and written communication skills
- Excellent customer service skills
- Ability to work independently and collaboratively
Languages
English
Timeline
Transit Bus Operato
Keolis Commuter Services
02.2022 - 10.2024
Transit Bus Operator
Metropolitan Transportation Authority
10.2021 - 02.2022
Home Care Provider
Outreach Health Services
06.2020 - Current
Transit Bus Operator
Hill Country Transit District
03.2020 - 10.2021
Owner/Operator Truck Driver
D&R Transport
07.2018 - 11.2018
Independent Contractor/Driver Technician
Uber
05.2018 - 03.2020
Lead CDL Driver
Ryder Integrated Logistics
10.2015 - 02.2018
Owner/Operator Truck Driver
Rccarriers LLC
03.2012 - 03.2020
Tractor Trailer Truck Driver
Schneider Logistics
11.2007 - 06.2010
Tractor Trailer Truck Driver
Stanley Ref Express
01.2005 - 05.2006
High School Diploma -
Friendly High School
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