Rosa Espinoza
Plainfield,IL
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Correctional Officer
IL Dept. Of Corrections - Stateville CC
06.1996 - Current
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Completed intake paperwork, fingerprints, and searches.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Maintained clean working environment to comply with state, federal and OSHA safety and sanitation regulations.
- Maintained cleanliness of equipment, counter area, floor, restrooms and exterior pump area to meet safety and sanitation regulations.
- Followed departmental policies and procedures for safety and sanitation.
- Maintained exceptional standards of safety and sanitation in all areas.
- Coordinated daily and nightly shift safety and sanitation procedures for the institution.
- Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
- Supervised 5 individuals in custody in the laundry department in the absence of the manager.
- utilized the washers, dryers and pressing machines.
- Maintained a clean and sanitized work area.
- Provided real-time support to field personnel during crisis events, aiding in successful resolutions.
- Participated in regular training exercises to maintain proficiency in emergency response procedures.
- Maintained vigilance over facility grounds, identifying potential hazards or breaches in security protocol.
- Utilized data analysis tools to identify patterns and trends in security incidents, informing proactive strategies for improvement.
- Coordinated closely with other departments to ensure seamless integration of security measures throughout the organization.
- Executed day-to-day functions of command center.
- Conducted audits of facility cleanliness, identifying areas for improvement and recommending corrective actions.
- Developed strategic plans to warn, control and evacuate personnel and general public from critical zones.
- Kept log of sanitation progress to reorganize cleaning schedules and order supplies when needed.
- Managed inventory of specific cleaning supplies and made orders in time to maintain flow of cleaning and sanitation practices.
- Sanitized [Type] products before shipment, continuously inspecting quality and cleanliness to uphold high standards of service.
- Completed preventive maintenance on [Type] equipment for cleaning, increasing lifetimes and decreasing sanitation supply costs.
- Worked closely with [Type] equipment, cleaning and performing repairs to maintain functionality.
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Responded to emergency sanitation needs in prompt and professional manner, alerting hazmat professionals in alignment with OSHA requirements.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Coordinated tasks to complete residential and commercial mopping, scrubbing and sanitizing of all assigned areas.
- Skillfully and safely operated power scrubber, buffer and extractor equipment to clean and sanitize floors.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Adhered to all safety and handling guidelines, following MSDS protocols for proper handling and storage of hazardous materials.
- Prepared cleaning solutions and equipment in accordance with health and safety standards.
- Maintained detailed records of all sanitation activities for billing and tracking purposes
- Assisted in basic maintenance and repair of cleaning equipment to reduce downtime.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Monitored inventory levels and reported low stock of cleaning supplies and consumables for timely replenishment.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Supervised supplies in inventory and submitted reorder requests.
- Operated buffers and burnishers to clean and polish floors.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety.
- Maintained accurate inventory records for streamlined tool room operations, reducing downtime.
- Performed routine inspections on tools and equipment to ensure optimal working condition.
- Developed a preventive maintenance schedule for tools and equipment, minimizing breakdowns.
- Conducted periodic audits of tool room inventory to maintain accuracy and prevent discrepancies.
- Standardized Tool Room procedures leading towards consistent results across different shifts.
- Kept inventory of hand tools and gauges calibrated for use.
- Maintained instruments and tools to help team complete maintenance tasks quickly and with accurate outcomes.
- Monitored incoming and outgoing tools to track locations.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
Banquet Manager
Ramada Inn Hotel
01.1990 - 06.1996
- Ensured banquet rooms were consistently well-presented, creating a positive first impression for guests attending events at the venue.
- Increased efficiency by training new team members in proper procedures and best practices for banquet setups.
- Assisted with inventory management, ensuring adequate supplies were available for all scheduled events.
- Scheduled maintenance and repairs for all necessary equipment including tables, chairs, audios, washers, dryers, and or pressers. Anything equipment related to Banquets.
- Coordinated with external vendors for equipment maintenance, guaranteeing optimal functionality of all equipment.
- Supervised the staff in the laundry department making sure they washed, folded, and pressed linen for events.
- Contributed to successful events by promptly addressing any issues or concerns clients or staff members brought forth.
- Enhanced workplace safety by implementing comprehensive sanitation protocols and procedures.
- Reduced risk of contamination by conducting regular inspections and thorough cleaning of equipment.
- Maintained a clean and organized work environment, ensuring compliance with health codes and regulations.
- Oversaw day-to-day operations of 100 employees.
SECRETARY
Immaculate Conception Parish
01.1989 - 06.1996
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
No Degree - Criminal Justice
University of Illinois At Chicago
Chicago, ILSkills
- Emergency Management
- First Aid Training
- Correctional Facility Procedures
- Facility Maintenance
- Booking Procedures
- [Type] Equipment Maintenance
- Cultural Sensitivity
- Safety and Security Enforcement
- File and Record Maintenance
- Negotiation
- Record Keeping
- Observation Techniques
- Budget Management
- Regulation Compliance
- CPR Certification
- Multitasking Abilities
- Facility Security
- Records Management
- Policy Enforcement
Certification
Roster Management
Rutan Training Review Process
Hostage Negotiator I and II
Critical Incident/Historian/Media
Overtime Equalization
Internal Audit Control Process
Count Procedures
D.R.504 Training
Firearms
Timeline
Correctional Officer
IL Dept. Of Corrections - Stateville CC
06.1996 - Current
Banquet Manager
Ramada Inn Hotel
01.1990 - 06.1996
SECRETARY
Immaculate Conception Parish
01.1989 - 06.1996
No Degree - Criminal Justice
University of Illinois At Chicago
Roster Management
Rutan Training Review Process
Hostage Negotiator I and II
Critical Incident/Historian/Media
Overtime Equalization
Internal Audit Control Process
Count Procedures
D.R.504 Training
Firearms
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