Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rosa Fajardo

Houston,TX

Summary

Office Secretary at Herrera & Associates, LLP, with over six years of experience, excels in delivering exceptional customer service and enhancing client satisfaction. Proven track record in project management and implementing innovative strategies to improve office procedures. Possesses strong skills in customer service, time management, teamwork, adaptability, and critical thinking, contributing to efficient daily operations and team collaboration.

Overview

7
7
years of professional experience

Work History

Office Secretary

Herrera & Associates, LLP
07.2020 - Current
  • Delivered exceptional customer service, enhancing client satisfaction
  • Assisted in project management, contributing to successful project completion
  • Implemented innovative strategies to improve office procedures

Manager

Los Cuatro Hermanos
Houston
11.2019 - 05.2020
  • Managed daily operations at Los Cuatro Hermanos
  • Implemented innovative strategies to increase efficiency
  • Collaborated with team to exceed customer service standards

Cashier

El Rancho Supermarket
Houston
10.2018 - 11.2019
  • Boosted efficiency through innovative strategies
  • Maintained a clean and orderly checkout area
  • Delivered exceptional customer service

Education

Bachelor of Science - Nursing

Denver College of Nursing- Houston
Houston, TX
03-2026

Human Development & Family Science - Child Development

University of Houston
Houston, TX
05.2024

Skills

  • Customer service
  • Team collaboration
  • Critical thinking
  • Time management
  • Adaptability
  • Patient care
  • Effective communication
  • BLS certification

Languages

  • English, Highly proficient
  • Spanish, Highly proficient

Timeline

Office Secretary

Herrera & Associates, LLP
07.2020 - Current

Manager

Los Cuatro Hermanos
11.2019 - 05.2020

Cashier

El Rancho Supermarket
10.2018 - 11.2019

Bachelor of Science - Nursing

Denver College of Nursing- Houston

Human Development & Family Science - Child Development

University of Houston