Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Babysitter

Rosa Farias Pulido

Respite Care
Wildomar,CA

Summary

Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, excelling in independent work environments. Proven ability to quickly acquire new skills and effectively collaborate with diverse teams.

Overview

34
34
years of professional experience

Work History

Respite Care Provider

24 Hour Home Care
Riverside, CA
12.2024 - Current
  • Assisted clients with daily living activities and personal care needs.
  • Provided companionship and emotional support to enhance client well-being.
  • Maintained a safe and clean environment for clients during visits.
  • Implemented recreational activities to engage clients and promote social interaction.
  • Ensured safety of all clients at all times while providing respite care services.
  • Developed positive relationships with clients, their families, and other involved parties.
  • Provided temporary relief and support to families of individuals with disabilities.

Paraeducator, Special Education 2

Lake Elsinore Unified School District
Lake Elsinore
11.2021 - Current
  • Supported students with disabilities in daily academic activities and social interactions.
  • Assisted with classroom management and maintained a positive learning environment.
  • Provided one-on-one support during lessons to enhance understanding of materials.
  • Monitored student behavior and reported concerns to the teaching staff promptly.
  • Assisted in the development and implementation of individualized education plans for students with special needs.
  • Collaborated with general education teachers to create differentiated assignments that addressed the varied abilities of all learners.
  • Attended IEP meetings, developed intervention strategies and communicated results to faculty members.
  • Provided one-on-one instruction to students with disabilities, helping them learn basic literacy and numeracy skills.

Home Care Provider

In Home Support Services
Moreno Valley, CA
07.2019 - Current
  • Provided personal care assistance to clients in daily living activities.
  • Developed individualized care plans based on client needs and preferences.
  • Maintained a clean and safe environment for clients in their homes.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Assisted with client personal care needs to foster independence and well-being.
  • Collaborated closely with families to provide support and guidance.

Respite Care Provider

Cambrian Homecare
Menifee, CA
08.2017 - 03.2022
  • Assisted clients with daily living activities and personal care needs.
  • Maintained a safe and clean environment for clients during visits.
  • Assisted with activities of daily living such as bathing, grooming, dressing, eating, and toileting.
  • Ensured safety of all clients at all times while providing respite care services.
  • Developed positive relationships with clients, their families, and other involved parties.
  • Provided temporary relief and support to families of individuals with disabilities.
  • Managed challenging behaviors using de-escalation techniques according to established protocols.
  • Supported clients in participating in leisure activities like going on walks or attending community events.
  • Provided crisis intervention services when necessary.
  • Encouraged independence by assisting with self-care tasks like laundry, meal preparation.
  • Performed cooking, cleaning, and washing linens.

Paraeducator, Special Education 3

Lake Elsinore Unified School District
Lake Elsinore, CA
08.2010 - 11.2021
  • Supported teachers in classroom management and instructional activities.
  • Monitored student behavior and implemented positive reinforcement strategies.
  • Maintained accurate records of student progress and behavior for reporting purposes.
  • Supervised and monitored student behavior in classrooms, hallways, cafeterias, school yards, and other areas.
  • Monitored students' progress in skill and personal behavioral development and reported on findings to teachers and parents.
  • Served as classroom aide to teachers and worked one-on-one with special needs students.
  • Provided instruction to individual or small groups of students to reinforce learning of material or skills initially introduced by a teacher.
  • Implemented strategies designed to help increase independence among special needs students when completing assignments or activities independently.
  • Supported instructional aides in providing assistance to teachers during class time.
  • Attended professional development workshops related to working with special needs children.
  • Applied positive reinforcement to redirect negative behaviors.
  • Supplied one-on-one attention to each student during group activities.
  • Organized student performance and enrichment activities to facilitate learning.
  • Managed classroom technology and assisted students in using educational software.
  • Provided clerical support to teachers, such as photocopying and organizing materials.
  • Contributed to a safe and inclusive learning environment for all students.
  • Supervised students during non-instructional times, including lunch and recess.
  • Observed student performance and recorded academic and attendance.
  • Instructed students on usage and care of equipment to prevent injuries.

Respite Care Provider

Shella Homecare
Menifee, CA
05.2019 - 05.2021
  • Assisted clients with daily living activities and personal care needs.
  • Maintained a safe and clean environment for clients during visits.
  • Assisted with activities of daily living such as bathing, grooming, dressing, eating, and toileting.
  • Ensured safety of all clients at all times while providing respite care services.
  • Developed positive relationships with clients, their families, and other involved parties.
  • Provided temporary relief and support to families of individuals with disabilities.
  • Supported clients in participating in leisure activities like going on walks or attending community events.
  • Encouraged independence by assisting with self-care tasks like laundry, meal preparation.
  • Built strong and trusting rapport with clients and loved ones.

Customer Service Representative

Walgreens
Lake Elsinore, CA
11.2015 - 04.2018
  • Assisted customers with product inquiries and service requests.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained cleanliness and organization of the sales floor.
  • Collaborated with team members to resolve customer issues.
  • Handled returns and exchanges following company policies.
  • Monitored inventory levels and restocked shelves as needed.
  • Provided support during busy periods to ensure efficient operations.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Developed positive relationships with customers through friendly interactions.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Resolved customer complaints promptly and efficiently.
  • Mentored junior team members and managed employee relationships.

Paraeducator Bilingual Aide

Lake Elsinore Unified School District
Lake Elsinore , CA
12.2007 - 08.2010
  • Supported classroom teachers with instructional materials and lesson preparation.
  • Facilitated small group discussions to enhance student engagement.
  • Collaborated with teachers to develop individualized education plans.
  • Assisted teachers in preparing materials for lessons and activities.
  • Instructed students in basic academic skills such as reading, writing, math, science and social studies.
  • Provided feedback to teachers regarding student successes or challenges observed during instruction time.
  • Maintained focused, inclusive, and supportive learning environments.
  • Offered students personalized educational, behavioral, and emotional support.
  • Encouraged positive behavior among students through reinforcement of expectations established by the school district or classroom teacher.
  • Supported instructional aides in providing assistance to teachers during class time.
  • Attended professional development workshops related to working with special needs children.
  • Assisted in developing and implementing Individual Education Plans for students with disabilities.
  • Handled clerical duties, managed classrooms, and coordinated documents for teachers.
  • Monitored student performance on tests and assessments given throughout the year.
  • Conducted reading and math interventions under the supervision of a certified teacher.
  • Facilitated communication between students, teachers, and parents.
  • Provided clerical support to teachers, such as photocopying and organizing materials.

Receptionist

Dan's Feed and Seed
Perris, CA
05.2004 - 12.2007
  • Managed phone inquiries, directing calls to appropriate staff members.
  • Processed customer transactions using point-of-sale systems effectively.
  • Organized and maintained reception area for a welcoming environment.
  • Assisted in inventory management by tracking incoming and outgoing supplies.
  • Collaborated with team members to ensure seamless daily operations.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors and provided them with assistance.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Updated and recorded customer or client information to maintain accounts.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Assisted with special projects assigned by management when required.
  • Monitored office supplies inventory and placed orders when necessary.
  • Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
  • Developed and maintained a filing system for essential documents, improving office organization.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.

Full-Time Key Holder

Lady Foot Locker
Temecula, CA
08.2000 - 04.2001
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Replenished merchandise displays throughout the store as needed.
  • Verified accuracy of register tills at beginning and end of shift.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Assisted in general housekeeping to maintain store image.
  • Assisted customers with product selection and resolving complaints.
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Performed daily banking duties such as deposits and withdrawals of funds from registers.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Reconciled daily sales receipts against cash drawer for accuracy.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Enforced safety regulations within the store environment to protect both employees and customers.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Collaborated with management to determine key tasks and delegate to staff members.
  • Facilitated and developed lasting relationships with clients to increase client retention.
  • Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
  • Monitored employee performance to ensure adherence to company policies and procedures.
  • Handled customer inquiries and complaints with professionalism and patience.
  • Counted and balanced registers.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Used Point of Sale register system to complete transactions.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Researched out-of-stock items to find additional inventory in other store locations.

Cashier Teller

Usa Checks Cashed
Torrance - Chicago, CA IL
03.1997 - 12.1999
  • Assisted customers with check cashing and financial inquiries.
  • Maintained a clean and organized checkout area for optimal service.
  • Handled customer complaints professionally to ensure satisfaction.
  • Verified identification and documentation for compliance with policies.
  • Balanced cash drawer at the end of each shift accurately.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Collected payments and provided accurate change.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Worked closely with front-end staff to assist customers.
  • Followed company security procedures for handling large sums of money.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Balanced cash drawers on a daily basis.
  • Handled large volumes of currency quickly and accurately with minimal errors.
  • Answered customer inquiries regarding bank products and services.
  • Maintained confidentiality of all customer records and information according to company policies.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Delivered exceptional service to customers in person or over telephone.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Followed up on requests from customers in a timely manner.
  • Identified fraudulent activity or suspicious behavior immediately reported it to management.
  • Continuously updated knowledge about banking products, services, policies and regulations.
  • Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
  • Identified transaction errors when debits and credits did not balance.

Receptionist

Car Credit Center
Chicago, IL
06.1998 - 07.1999
  • Greeted customers and provided information about products and services.
  • Managed phone inquiries, directing calls to appropriate staff members.
  • Scheduled appointments and maintained calendar for team members.
  • Processed customer transactions using point-of-sale systems effectively.
  • Collaborated with team members to ensure seamless daily operations.
  • Handled customer complaints with professionalism and empathy, resolving issues promptly.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled appointments for clients, customers, and other visitors.
  • Updated and recorded customer or client information to maintain accounts.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Processed payments and updated accounts to reflect balance changes.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Sorted incoming mail and directed to correct personnel each day.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Updated daily log book with information about visitors entering the premises.
  • Assisted with special projects assigned by management when required.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
  • Developed and maintained a filing system for essential documents, improving office organization.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Sorted invoices for accounting department by date stamping and filing by vendor code.

Wic Program Clerk

Public Health Foundation
Wilmington, CA
07.1995 - 10.1995
  • Greet clients at appointments, verify clients' information for qualifying coupons, and explain the program to new clients.
  • Pulling family files for the next day's appointment, filing family folders used for that day's appointments.
  • Coordinated schedules for program meetings and ensured timely notifications.
  • Assisted with the planning of training sessions related to specific projects or initiatives.
  • Maintained accurate records of program activities.
  • Developed and maintained a filing system for all program-related documents.
  • Communicated with customers and employees to answer questions or explain information.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Answered telephones, directed calls, and took messages.
  • Maintained and updated filing, inventory and database systems, manually or using computer.

Wic Program Nutritional Advocate

Roseland Community Hospital
Chicago, IL
05.1994 - 03.1995
  • I greeted clients, signed in clients at their appointments, input the eligibility of clients, and answered clients' questions.
  • Recruited clients from the hospital's newborn nursery, explained the program to new moms, and explained their eligibility for the program to the new clients.
  • Answered clients' questions, input eligibility of clients.
  • I explained to clients the foods that children should be eating, according to their age.

Bank Teller

Royal Savings Bank
Chicago, IL
05.1991 - 05.1994
  • Processed customer transactions efficiently and accurately.
  • Assisted customers with account inquiries and product information.
  • Maintained cash drawer integrity and balanced daily transactions.
  • Conducted routine audits to ensure compliance with banking regulations.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Performed cash handling duties including counting currency, coins and checks.

Education

Certificate - Computer Office Skills

South Chicago Learning Center
Chicago, IL
12-1999

Certificate - Word Processing

South Chicago Learning Center
Chicago, IL
12-1991

Some College (No Degree) - Associate of Arts in Education

Olive Harvey City College
Chicago, IL

Skills

  • Personal care
  • Daily living assistance
  • Individualized care planning
  • Behavior management
  • Safety protocols
  • Record keeping
  • Housekeeping tasks
  • Recreational activities
  • Autism support
  • Personal care assistance
  • Transportation services
  • Meal preparation
  • Compassionate caregiving
  • Proper phone etiquette
  • CPR certification
  • Word processing
  • Fast learner
  • Errands
  • Shopping and errands
  • Heartsaver first aid (first aid)

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Respite Care Provider

24 Hour Home Care
12.2024 - Current

Paraeducator, Special Education 2

Lake Elsinore Unified School District
11.2021 - Current

Home Care Provider

In Home Support Services
07.2019 - Current

Respite Care Provider

Shella Homecare
05.2019 - 05.2021

Respite Care Provider

Cambrian Homecare
08.2017 - 03.2022

Customer Service Representative

Walgreens
11.2015 - 04.2018

Paraeducator, Special Education 3

Lake Elsinore Unified School District
08.2010 - 11.2021

Paraeducator Bilingual Aide

Lake Elsinore Unified School District
12.2007 - 08.2010

Receptionist

Dan's Feed and Seed
05.2004 - 12.2007

Full-Time Key Holder

Lady Foot Locker
08.2000 - 04.2001

Receptionist

Car Credit Center
06.1998 - 07.1999

Cashier Teller

Usa Checks Cashed
03.1997 - 12.1999

Wic Program Clerk

Public Health Foundation
07.1995 - 10.1995

Wic Program Nutritional Advocate

Roseland Community Hospital
05.1994 - 03.1995

Bank Teller

Royal Savings Bank
05.1991 - 05.1994

Certificate - Computer Office Skills

South Chicago Learning Center

Certificate - Word Processing

South Chicago Learning Center

Some College (No Degree) - Associate of Arts in Education

Olive Harvey City College

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