Rosa Flores
Round Rock,TX
Summary
Compassionate and bilingual professional with over 15 years of experience supporting children, families, and staff in educational and administrative settings. Proven ability to create nurturing environments, communicate effectively, and support individual needs with empathy and efficiency. Now seeking to transition into a Care Navigator role where my interpersonal, organizational, and community resource knowledge can directly support patient-centered care.
Overview
17
17
years of professional experience
Work History
Private Nanny
Brandi Doggett
11.2024 - Current
- Deliver personalized care, structure, and emotional support for children in a home environment
- Establish consistent routines including meals, hygiene, learning, and play
- Maintain open communication with parents regarding child development and milestones
- Create a safe, nurturing, and organized atmosphere
Homemaker
Self
12.2023 - 11.2024
- Oversaw household operations including budgeting, scheduling, and family coordination
- Managed appointments, errands, and transportation for family members
- Demonstrated multitasking, adaptability, and organizational efficiency
Administrative Assistant
Primrose Schools
10.2016 - 12.2023
- Answered phones, greeted visitors, and directed calls in a professional, warm manner
- Scheduled appointments and maintained staff and school calendars
- Created and maintained child and administrative records
- Ordered office and classroom supplies and maintained inventory
- Ensured compliance with internal policies and state/local regulations
- Supported teachers and staff with administrative and classroom needs
- Delivered excellent customer service to parents and visitors
- Assisted in maintaining a clean, organized facility environment
Infant/Toddler Team Lead
Primrose Schools
06.2008 - 01.2016
- Created a nurturing, developmentally appropriate environment for infants and toddlers
- Implemented lesson plans using the Balanced Learning curriculum
- Promoted cognitive, physical, and emotional growth through structured play
- Built trusting relationships with children and families
- Communicated effectively with parents on developmental milestones and concerns
- Maintained a clean, safe, and organized classroom environment
- Participated in ongoing professional development and training
Education
Diploma -
Crescent City Jr. Sr. High School
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Daytona Beach Community College
Nursing Program
Austin Community College
Skills
- Appointment Scheduling & Calendar Management
- Bilingual: English & Spanish
- Community Resource Navigation
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Google Workspace (Sheets, Forms, Drive)
- Zoom Platform (Meetings, Scheduling, Screen Sharing)
- Child Development & Early Education
- Family & Client Communication
- Confidential Record Keeping
- Organization, Multitasking & Team Support
Languages
Spanish
Native or Bilingual
Timeline
Private Nanny
Brandi Doggett
11.2024 - Current
Homemaker
Self
12.2023 - 11.2024
Administrative Assistant
Primrose Schools
10.2016 - 12.2023
Infant/Toddler Team Lead
Primrose Schools
06.2008 - 01.2016
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Daytona Beach Community College
Nursing Program
Austin Community College
Diploma -
Crescent City Jr. Sr. High School
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