Rosa Gaona
Juneau,AK
Summary
Driven Taxi Driver bringing 1 years' experience working in the Juneau, ak. area. Expert in local roads as well as GPS mapping for unique situations. Responsible, adaptable and always available. Industrious Taxi Driver trained in maintaining tight schedules, keeping vehicles in good working order and updating documentation every day. Service-oriented Taxi Driver highly effective at satisfying all customers and remaining calm in challenging circumstances. Bringing CDL B license and clean driving record. Reliable Taxi Driver familiar with local roads and traffic patterns. Flexible schedule with willingness to work any hours. Maintains passenger safety and satisfaction with exceptional service and adherence to all laws.
Overview
22
22
years of professional experience
Work History
Cab Driver
Juneau Yellow Taxi
Juneau, Alaska
07.2015 - 09.2016
- Managed preventive maintenance on vehicle to maintain optimal condition.
- Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.
- Followed road rules to protect passengers and prevent accidents.
- Handled upkeep for taxi, added fuels, cleaned exterior and sprayed out interior.
- Obtained fares from passengers, issued change and secured cash from theft.
- Helped passengers with questions or area information such as points of interest and entertainment options.
- Controlled operation of taximeter to accurately track distances and fares.
- Offered above-and-beyond service to every rider to encourage repeat business.
- Frequented high-volume areas such as airports and bars to pick up spontaneous fares.
- Used mobile application to connect with customers, track distances and report locations.
- Booked rides using [Name] mobile service.
- Operated party vehicles, buses, and town cars.
- Transported high-value clients with professionalism and discretion.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Maintained vehicle cleanliness to maximize passenger satisfaction.
- Minimized mechanical issues by adhering to vehicle maintenance schedule.
- Upheld high standards of cleanliness, sanitation and service.
- Arrived on time to customer appointments.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Checked in with dispatch to determine schedule and planned pickups.
- Calculated rides costs, received money and returned change.
- Completed individual and business documentation on-time and with minimal errors.
- Provided mobility to assistance to disabled passengers.
- Stored passenger luggage and personal items with care for safety and security.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
Deliveries
Reliable Transfer
Juneau, Alaska
01.2013 - 01.2014
- Completed on-time deliveries by choosing best and most efficient routes.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Safely operated heavy lifting equipment such as fork trucks and cranes.
Rock Dumper
Kensington Mine
Juneau, Alaska
04.2011 - 05.2012
- Moved materials and items from receiving or storage areas to shipping or other designated areas.
- Delivered correct work to production lines based on line request.
- Operated equipment while observing standard safety procedures.
Letter Carrier
USPS
Juneau, Alaska
04.1986 - 02.2005
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Distributed mail on foot to residences and businesses, delivering to approximately200 customers per shift.
- Explained mail regulations, policies or procedures to postal customers.
- Planned and cased mail in sequence of delivery for designated route.
- Managed vehicle upkeep for mail deliveries.
- Operated vehicles and equipment to transport packages and mail pieces.
- Carried double shoulder bag weighing as much as 50 pounds to deliver letters to businesses and apartment buildings.
- Provided prompt mail delivery to businesses and residences on specified route.
- Sorted and cased200+ pieces of mail each day with high accuracy.
Education
Heavy Equip. - Driving
West Coast Training
Vancouver, WA07.2007
Skills
- Clean driving record
- Mechanical systems
- Road regulations knowledge
- Accurate money handling
- Traffic patterns familiarity
- Multi-passenger vehicles
- Vehicle operations
- [Code] compliance
- Safety regulations
- Passenger assistance
- Conflict resolution skill
- Maintenance needs
- Maintenance
- Adaptable nature
- Dispatch procedures
- Cleaning and sanitation
Languages
Sign Language
Full Professional
Timeline
Cab Driver
Juneau Yellow Taxi
07.2015 - 09.2016
Deliveries
Reliable Transfer
01.2013 - 01.2014
Rock Dumper
Kensington Mine
04.2011 - 05.2012
Letter Carrier
USPS
04.1986 - 02.2005
Heavy Equip. - Driving
West Coast Training