Rosa Garcia
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
International Design Group
05.2022 - Current
- Enhanced office efficiency by implementing organizational systems.
- Delivered excellent customer service through prompt responses to client inquiries and building strong relationships.
- Maintained confidentiality of sensitive information
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Streamlined invoice processing procedures to ensure timely payment of consultants
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track and update incoming payments
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail
- Assisted coworkers and staff members with special tasks on daily basis.
Team Leader
Target
10.2017 - 05.2022
- Maintained high standards of costumer service during high-volume work shifts and fast-paced operations.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Delegated daily tasks to team members to optimize group productivity.
- Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
- Rotated through series of different positions based on team needs
- Interviewed, hired and trained new employees
Sales Associate
Walgreens
05.2016 - 10.2017
- Engaged positively with each costumer, providing professional and polite support for sales and service needs.
- Greeted costumers and offered assistance to build favorable first impressions and a positive experience.
- Informed costumers about current sales and promotions.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Assistant Manager
Prime Time Nutrition
08.2013 - 05.2016
- Developed strong working relationships with staff, fostering a positive work environment.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on motivational leadership.
- Set schedules and delegated assignments based on team strengths.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records
Education
General Studies
Hartnell College
Salinas, CAAssociate of Science - Accounting
Gavilan College
Gilroy, CAHigh School Diploma -
Alisal High School
Salinas, CA06.2018
Skills
- Office Administration
- Calendar Management
- Invoice Processing
- Clerical Support
- Filing
- Microsoft Outlook
- Excel Spreadsheets
- Microsoft Word
- Training and Coaching
- Computer Skills
- Multi-Line Telephone Systems
- Fluent in Spanish
Timeline
Administrative Assistant
International Design Group
05.2022 - Current
Team Leader
Target
10.2017 - 05.2022
Sales Associate
Walgreens
05.2016 - 10.2017
Assistant Manager
Prime Time Nutrition
08.2013 - 05.2016
General Studies
Hartnell College
Associate of Science - Accounting
Gavilan College
High School Diploma -
Alisal High School
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