Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rosa Garcia

Rogers,AR

Summary

Experienced and innovative Demand Planning Manager with over 7 years of expertise in managing inventory control, member service focus, and transportation logistics with ecommerce knowledge. Passionate about social media content strategy and community building, with a proven track record of driving collaborative success across marketing, merchandising, and technology teams. Seeking to leverage my strong background into the role of Manager, Social Media Content Strategy at Sam's Club, where I can make a significant impact by transforming the warehouse retail brand's social presence and driving both organic engagement and paid media performance.

Overview

8
8
years of professional experience

Work History

Demand Planning Manager

Sam's Club
07.2021 - Current
  • Coordinate with cross-functional teams including marketing, sales, finance, operations.
  • Support 8 Merchants and 4 Supply Chain Managers to develop integrated demand plans that meet organizational objectives.
  • Maintain up-to-date information regarding product availability, pricing changes and promotional activities in order to accurately forecast future demands.
  • Collaborate with supply chain partners to ensure forecast is accurate for events with a 85% forecast accuracy.
  • Understands customer behavior (for example demand trends, buying behaviors) across channels and within specific channels with a focus on online channel.
  • Possess Knowledge of: techniques and digital practices to analyze of business performance data; using advanced statistical methods to justify and drive future business planning decisions.
  • Increased forecast accuracy 15% since in role.
  • Cleanse and reset several items and subcats with out of stock issues from Covid.
  • Manage largest amount of promotions in division from price reductions, Demo's, Instant Savings Book. Forecast 2 large club resets and holiday intensive sku's in Pantry.

Product Coordinator

Sam's Club
02.2017 - 07.2021
  • In additional to replenishment role, additional responsibilities such as creating item numbers in Retail Link, item set up in GRS replenishment system for clubs, Direct Ship and Dot com. Support 3 merchants, Puerto Rico and Dot com
  • Assist with Merchant co-op deal agreements/markdowns.
  • Assist with setting up new suppliers with replenishment while guiding all supplier to reach their 93% OTIF (on time in full) goal.
  • Managed cost and retail changes.
  • Monitor product supply levels, identified potential stock-outs and initiated corrective actions to ensure Member satisfaction.
  • Assist clubs through Club Voices and help the DC's with scanning issues/overage/any issue at the crossdock DC.
  • Collaborate with suppliers on best practices to ensure plans are on track to hit in club dates for any new item or event.
  • Checking several reports in Power Bi to ensure items are compliant in club or on the site.
  • Omni Channel Captain where I trained other categories on dot com replenishment strategy while managing inventory flow as we enter and exit fulfillment centers.
  • Managed supply chain issues with covid production issues.
  • Ensured items were compliant with Planograms drawing.
  • Pilot category for omni, cross dock efficiency and program for item creation that eventually rolled out to entire company.

Senior Inventory Coordinator

Sam's Club
01.2017 - 02.2017
  • Replenish items to Merchant plans.
  • Maintain instock while minimizing out of stocks.
  • Performed daily, weekly, or monthly reconciliations of inventory balances as required by management.
  • Developed relationships with suppliers.
  • Conducted routine and ad hoc reporting and analysis to evaluate inventory performance, diagnosing and resolving issues.
  • Coordinated inventory, stocking and ordering.

Education

Bachelor of Science - Business Administration

Sam Walton College Of Business
12.2016

Skills

  • Project Management
  • Data Analysis
  • Cross-Functional Collaboration
  • Multiple Categories Oversight
  • Inventory Management
  • Forecasting
  • Inventory Analysis
  • Supply Chain Management
  • Strategic Planning
  • Retail Link,GRS, Power Bi, Excel, Tableau, Madrid

Accomplishments

  • Embark Class 2022 Graduate that conducts of a six-month program, created with a mission to develop and expand the leadership, influence, and performance of LatinX associates.
  • Winner of Best Supportive Team (Replenishment) in company with the assistance of Hurricane relief.

Timeline

Demand Planning Manager

Sam's Club
07.2021 - Current

Product Coordinator

Sam's Club
02.2017 - 07.2021

Senior Inventory Coordinator

Sam's Club
01.2017 - 02.2017

Bachelor of Science - Business Administration

Sam Walton College Of Business

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Rosa Garcia