Rosa Gargiulo
Secaucus,NJ
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged critical thinking and schedule management skills at Hackensack Meridian Health to significantly reduce scheduling conflicts. As Owner/Operator of Gargiulo Landscaping, Inc., I drove profitability through strategic decision-making and exceptional leadership, ensuring compliance and high-quality service standards. Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Community manager assoicate position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
Cardiac Scheduler
Hackensack Meridian Health
02.2016 - Current
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Monitored and optimized inventory, and reordered materials as required.
- Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
- Increased customer service success rates by quickly resolving issues.
Owner/Operator
Gargiulo Landscaping, Inc.
01.2006 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assisted in recruiting, hiring and training of team members.
Education
Bachelor of Science - Healthcare Administration
University Of Phoenix
Arizona City, AZ05.2025
No Degree - Property Management Certificate CE Credit
Center For Real Estate Education
Hackensack, NJ07.2024
High School Diploma -
Passaic County Technical High School
Wayne, NJ06.1993
Skills
- Computer Skills
- Attention to Detail
- Data Entry
- Strong Work Ethic
- Critical Thinking
- Teamwork and Collaboration
- Effective Multitasking
- Schedule Coordination
- Schedule Management
- Telephone Etiquette
- Payroll Processing
- Problem-Solving
- Meeting Scheduling
Timeline
Cardiac Scheduler
Hackensack Meridian Health
02.2016 - Current
Owner/Operator
Gargiulo Landscaping, Inc.
01.2006 - Current
Bachelor of Science - Healthcare Administration
University Of Phoenix
No Degree - Property Management Certificate CE Credit
Center For Real Estate Education
High School Diploma -
Passaic County Technical High School
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