Rosa Guerrero
South El Monte,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
2009
2009
years of post-secondary education
Work History
Mariscos Uruapan
Marcos Padilla
El Monte, California
02.2023 - 01.2026
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Cleveland
Reseda, CASkills
- Customer service
- Problem solving
- Team collaboration
- Task prioritization
- Effective communication
- Verbal communication
- Organization
- Problem resolution
- Training & Development
- Customer relations
- Remote office availability
- Written communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Mariscos Uruapan
Marcos Padilla
02.2023 - 01.2026
Cleveland