ROSA LISETT JIMENEZ

-Managed daily operations for an Amazon fulfillment center, ensuring safety, quality, and operational excellence.
-Directed staffing, scheduling, payroll, labor planning, and overtime management across multiple shifts.
-Supervised employee performance through coaching, training, attendance management, and corrective actions.
Partnered with Amazon leadership to resolve operational issues and maintain exceptional client satisfaction.
-Led safety compliance, quality audits, SOP implementation, and continuous improvement initiatives.
-Prepared operational reports, maintained compliance documentation, and ensured adherence to company policies.
-Responded to operational emergencies while maintaining productivity, staffing levels, and customer service standards.

• Monitored employees to enforce proper use of personal protective equipment (PPE), supplies and equipment.
• Applied advanced cleaning methods, including terrazzo floor restoration, pressure washing, and carpet extraction, to improve facility appearance and hygiene.
• Elevated cleanliness standards by developing and implementing efficient sanitation technique and protocols.
• Designed and delivered structured training programs for new hires, ensuring smooth onboarding and long-term team success.
• Oversaw maintenance and repair of cleaning equipment to extend service life and ensure optimal performance.
• Coordinated daily schedules, delegated tasks, and monitored progress to meet departmental gols and maintain productivity.
• Resolved operational challenges promptly by providing support and guidance to staff, ensuring organizational objectives were met.

General Cleaning.

• Cleaned classrooms ,restrooms, and offices.
• Completed special projects as equated by the supervisor.