Summary
Overview
Work History
Education
Skills
Timeline
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Rosa Lebron

Brooklyn,United States

Summary

Results-driven and detail-oriented professional with 3 years of experience in Personal Assistance and Marketing. Adept in managing and documenting complex operational processes, and passionate about improving organizational efficiency. Skilled in using Excel/Google Sheets, and possesses strong verbal and written communication skills. Resourceful, highly organized self-starter with a bias towards action and efficiency, and a trusted team player.

Overview

5
5
years of professional experience

Work History

Personal Asisstant

Private Family
New York, NY
03.2022 - 09.2023
  • Displayed absolute discretion at handling confidential information.
  • Managed and curated schedules for family members.
  • Assisted with special projects as needed.
  • Served as point of contact between family and their peers.
  • Traveled internationally and domestically as needed.

Costumer Concierge

Vitable Health
Philadelphia, PA
03.2020 - 08.2021
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Scheduled appointments and registered patients.
  • Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Social Media Coordinator

Addison Group
New York, NY
11.2019 - 03.2020
  • Produced Engaging content for social media increase engagement with customers.
  • Increased following by 25% since hired.
  • Coordinate weekly meetings for managers and staff.
  • Track promotional performance and analyze data.

Marketing Assistant & Photographer

Papuppy.com
Wilkes-Barre, PA
09.2018 - 05.2019
  • Curated and scheduled unique and engaging content for newsletters, website, and social media of 4 stores.
  • Brainstorm and pitch campaign ideas to managers.
  • Photographed high-quality images for both print and Internet distribution.
  • Authored press releases and communications materials.

Education

Bachelor of Arts - Communications

King's College
Wilkes-barre, PA
05.2019

Skills

  • Excellent verbal and written communication skills with ability to communicate effectively with team members, clients, and vendors
  • Proven ability to problem-solve, troubleshoot, and think critically in high-pressure situations
  • Quick learner with ability to adapt to new systems and procedures
  • Proficient in Microsoft Office, Google Suite, and QuickBooks
  • Highly organized and detail-oriented with track record of managing complex processes and projects
  • Experienced in scheduling and coordinating appointments, travel arrangements, and meetings

Timeline

Personal Asisstant

Private Family
03.2022 - 09.2023

Costumer Concierge

Vitable Health
03.2020 - 08.2021

Social Media Coordinator

Addison Group
11.2019 - 03.2020

Marketing Assistant & Photographer

Papuppy.com
09.2018 - 05.2019

Bachelor of Arts - Communications

King's College
Rosa Lebron