Rosa Loli
Flushing ,NY
Summary
Interested in obtaining a position with a progressive organization that would offer continuous challenge and growth opportunities.
Overview
13
13
years of professional experience
Work History
Hall Cleaner
Carnegie Hall
Manhattan, NY
04.2025 - Current
- Strong time management, communication, and adaptability to handle varying tasks and hall needs efficiently.
- Consistently applies a high standard of effort to every task.
- Empty trash receptacles and replace liners, and ensure all bins are kept clean.
- Clean, disinfect, and restock all restroom supplies like soap, toilet paper, and paper towels.
- Sweep, mop, vacuum, and polish floors in hallways, lobbies, restrooms and other common areas.
- Dust and polish furniture, fixtures, and other surfaces such as tables, ledges, and doorknobs.
- Perform heavy-duty cleaning.
- Identify and report any safety concerns, including spills, water leaks, or broken equipment.
- Select and use appropriate cleaning agents for stain removal and sanitization.
- Manage a specific area daily, making sure it’s presentable at all times.
- Adhering to cleaning schedules and completing tasks in a timely manner.
- Able to stand for extended periods and perform physically demanding tasks.
Usher
Carnegie Hall
Manhattan, NY
09.2023 - 04.2025
- Greeted patrons and assisted with seat location. Helped guests find exits and amenities, including restrooms and concession areas. Supported guests with limited mobility or special needs in reaching their seats. Maintained clear, clean, and safe aisles, walkways, and seating areas at all times. Contributed to a positive guest experience during events. Collaborated with staff as floor captain to ensure smooth operations. Organized and presented the floor area effectively. Addressed issues promptly to promote safety and enjoyment for all attendees.
Front Desk
National Dental in Oakland Gardens
12.2022 - 05.2023
- Manage the front office, greet patients, and respond to requests for information and appointments.
- Investigate issues with past due invoices.
- Verify insurance information, collect co-pays, and inform patients of financial obligations.
- Assess provider charges including dates of service, procedures, and enter information into the billing software program.
- Prepare, review, and mail patient statements.
- Maintain accurate records of collections from each procedure using Microsoft Excel for closing.
- Managed appointments via ZocDoc.
- Handle busy multiple phone lines.
- Confirmed appointments daily for the next day for each provider.
NYPD School Safety
05.2019 - 03.2022
- Ensure the safety of students and staff members.
- Monitor cameras
- Patrolling and operating scanning equipment.
- Verifying identity and escorting visitors.
Preferred Dental Care
01.2016 - 01.2019
- Handle Multi-line phone system and pleasantly greeted all patients or business calls.
- Customer Service; acknowledge patients upon arrival and dismissal.
- Follow up on failed and cancellation of appointments.
- Make sure to always keep up to date with Recall patients to remind them of Dental Cleanings and Exam every 6 Months or 3 months if needed and specify by Dentist and Hygienist.
- Accurately maintained all patient records including personal & medical information.
- Schedule New Patients and informed them of our office and services.
- Educate Patients about their upcoming appointments. Answered all their questions or concerns in a caring manner.
- Make sure all Dentist and Hygienist have a productive schedule daily.
Dental Assistant
ROOSEVELT DENTAL CARE, QUEENS, NEW YORK
01.2013 - 01.2015
- Prepare tray setups for dental procedures.
- Prepare patients for procedures: Ensure comfort and develop trust, calm distress patients, instruct patients on postoperative and general oral health care, take and record medical and dental history.
- Oversee cleanliness of office and instruments, ensure safe/sanitary conditions using autoclave.
- Assist dentist with extractions, fillings and treatments.
- Expose and process X-ray films.
- Prepare materials for impressions and restorations.
Education
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01.2023
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Kingsborough Community College
Brooklyn, NY01.2013
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East Stroudsburg Area Senior North High School
01.2009
Skills
Conflict resolution
Bilingual- Fluent in English and Spanish
Team Player
Strong verbal communication skills
Extremely organize
Determine and Reliable
Ability to function with multiple priorities and interruptions
Timeline
Hall Cleaner
Carnegie Hall
04.2025 - Current
Usher
Carnegie Hall
09.2023 - 04.2025
Front Desk
National Dental in Oakland Gardens
12.2022 - 05.2023
NYPD School Safety
05.2019 - 03.2022
Preferred Dental Care
01.2016 - 01.2019
Dental Assistant
ROOSEVELT DENTAL CARE, QUEENS, NEW YORK
01.2013 - 01.2015
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Kingsborough Community College
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East Stroudsburg Area Senior North High School