Rosa Lopez
Gold Bar,WA
Summary
Highly organized. With the ability to be professional and positive in any situation. Able to coordinate and complete tasks with timeliness and efficiency.
Overview
10
10
years of professional experience
Work History
Branch Administrator
Monarch Landscape
Woodinville, WA
01.2021 - Current
- Timecard Entry, Submitting Incident reports (MIIRs), Safety Committee, Receipting in Receipts, reconciling vendor invoices, Invoicing, Ordering office supplies, Submitting Onboarding, Termination, employee changes Etc., Supporting Area Managers/ Office support.
Division Manager
The Triton Group Electronic Home Monitoring
Seattle, WA
01.2018 - 01.2021
- Orienting and training new staff, Review documentations from the team, Correct errors, and file documentation properly, Problem solving and de-escalating complaints, Resolving technical problems via phone and email, Phone customer service, Creating new work plans with the CEO to improve work performance, Entering new data into the database.
Division Agent
The Triton Group Electronic Home Monitoring
Everett, WA
11.2016 - 11.2018
- Report violations to the court for defendants on our program, Monitor defendants on house arrest and alcohol monitoring using google maps and trackers, Knowledge in reviewing court orders, Acknowledge customers issues and resolve problem quickly and efficiently, In charge of processing customers payments in cash, card, and checks, Certified in SCRAM /EHM training.
Admin Coordinator
Reliant Group
Tukwila, WA
06.2016 - 10.2016
- Responsible for answering telephones and transferring to appropriate individual, Created, maintained, and entered confidential information into databases, Oversaw the attendance records for IT department of 35+ employees, Assisting HR in completing weekly payroll, Operated office equipment such as fax machines, copiers as well as arrange for repairs when equipment malfunctions, Greeting visitors and directing them to the appropriate person according to their needs, Processed forms in accordance with company procedures, Managed calendar schedules and confirmed appointments for 4+ managers and supervisors, Established work procedures and schedules for 10+ staff members, Maintained the office fully equipped and dispense supplies.
Logistics Coordinator
Reliant Group
Tukwila, WA
04.2014 - 05.2016
- Order and track inventory shipments per week for the IT department, Organize inventory, Established relationships with vendors and customers to ensure timely delivery of goods, Managed and verified the purchase orders inquiries for the inventory ordered from vendors, Resolved problems concerning transportation, logistical or costumer issues.
Education
High School Diploma -
Mariner High School
06.2011
Skills
- Ability to manage time effectively and prioritize work tasks
- Strong knowledge of Microsoft Office (11 years)
- Knowledge in IFS
- Knowledgeable in Quick books (6 years)
- Bilingual (Fluent: Spanish/English)
- Excellent interpersonal and communications skills to work cross-functionally
- Strong organizational skills with excellent attention to detail
- Strong team orientation, customer focus, and the ability to thrive in a fast-paced environment where change is normal
- Bookkeeping
- Warehouse distribution and logistics
- Project management in logistics and admin coordinator
- Employee orientation (3 years)
Affiliations
- Youth Leader for church in Bellevue -Ages 13+
- Coordinating Youth events such as conferences, outings, camps.
- Advising Youth in their life decisions and opportunities.
- Translator for Northwest immigrant right project
- Translating documents from Spanish to English or Vice Versa
Timeline
Branch Administrator
Monarch Landscape
01.2021 - Current
Division Manager
The Triton Group Electronic Home Monitoring
01.2018 - 01.2021
Division Agent
The Triton Group Electronic Home Monitoring
11.2016 - 11.2018
Admin Coordinator
Reliant Group
06.2016 - 10.2016
Logistics Coordinator
Reliant Group
04.2014 - 05.2016
High School Diploma -
Mariner High School
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