Summary
Overview
Work History
Education
Skills
Timeline
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Rosa Lopez

Sylmar

Summary

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support.

Overview

2
2
years of professional experience

Work History

Member Service Representative

Planet Fitness
09.2024 - 01.2025
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns
  • Provided gym tours to new members and assessed individual needs.
  • Provided exceptional customer service to gym members, addressing questions or concerns promptly and professionally.

Cashier

Food City
12.2022 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High-school Diploma -

R. Rex Paris Highschool
Palmdale Ca
05.2015

Skills

  • Customer service
  • Relationship building
  • Financial transactions
  • Customer support

Timeline

Member Service Representative

Planet Fitness
09.2024 - 01.2025

Cashier

Food City
12.2022 - 01.2025

High-school Diploma -

R. Rex Paris Highschool

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Rosa Lopez