Rosa Lovato
La Habra,CA
Summary
Personable Office Administrator with 15 years of experience prioritizing multiple tasks requiring prompt solutions. Managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Bilingual English/Spanish
Overview
16
16
years of professional experience
Work History
Office Administrator
CIM Group Inc., Aka KESA Incorporated
05.2017 - 05.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Assisted HR department with multiple functions including bi-weekly payroll and time keeping .
- Assisted accounting, consolidated invoices, closed accounts, collected all receipts and matched with invoices, and file.
- Coordinated and schedule luncheons, including food ordering and provide accounting department to ensure cost effective planning
Receptionist Administrator
Evans Manufacturing
03.2007 - 11.2016
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Assisted in customer service department, updating production sheets, calling customers regarding orders, will call and other given projects.
Education
No Degree - General ED and Accounting
Fullerton College
Fullerton, CASkills
- Experience with MS Office, Outlook, Quickbooks/Intuit, UKG/Kronos and some Excel Frequently use photocopies, scanners, fax machines, and other office equipment
Timeline
Office Administrator
CIM Group Inc., Aka KESA Incorporated
05.2017 - 05.2023
Receptionist Administrator
Evans Manufacturing
03.2007 - 11.2016
No Degree - General ED and Accounting
Fullerton College
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