Rosa Luckett
Avondale,USA
Summary
Dynamic and adaptable Licensed Practical Nurse (LPN) with a diverse clinical background, specializing in wound care and infection control. Proven ability to thrive in fast-paced environments while delivering exceptional patient care and support. A strong foundation in customer service enhances effective communication with patients and their families, ensuring a compassionate approach to healthcare. Committed to continuous learning and professional development to stay ahead in an ever-evolving field.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Patient Care Coordination of Care
AZ Wound Physician
Greater Phoenix Metro, AZ
09.2025 - Current
- Coordinated with case managers and social workers to optimize post-acute care transitions and enhance patient discharge experiences.
- Coordinated and finalized prior authorization requests for home visits, enhancing operational efficiency in patient management.
- Coordinated interactions between facilities and providers to ensure seamless service delivery.
- Supported operations manager in streamlining workflow processes.
- Managed the integration of providers into new facilities, ensuring seamless adaptation to the new environment.
- Cultivated a strong sense of ownership and initiative, driving personal and professional growth.
Physician Practice Manager
Skilled Wound Care
Los Angeles, CA
07.2023 - 09.2025
- Facilitated weekly quality assurance rounds with physicians across multiple states.
- Organized and streamlined physician schedules, ensuring timely appointments and effective resource allocation.
- Coordinated comprehensive onboarding programs for physicians to enhance operational efficiency and team collaboration.
- Identified and engaged top physician talent to meet organizational staffing needs.
- Analyzed market trends and developed targeted strategies to optimize business development efforts.
- Implemented training sessions to improve knowledge and skills of facility personnel.
- Conducted thorough chart audits and skin sweeps to maintain operational standards and support healthcare facilities associated with SWC physicians.
- Conducted hands-on training sessions for new wound care nurses, ensuring adherence to best practices in patient care.
- Managed logistics for weekly travel, connecting Midwest and West Coast offices.
- Analyzed data and prepared detailed weekly reports to inform stakeholders of key developments and trends.
- Managed daily operational activities to ensure efficient patient flow and effective use of resources.
Clinical Nurse Consultant
Allen Flores Consulting Group
Phoenix, AZ
05.2023 - 10.2023
- Executed thorough clinical audits in healthcare facilities to uphold adherence to state regulations and procedural guidelines.
- Oversaw care audits to evaluate adherence to regulatory requirements. Collaborated with staff to enhance operational efficiency. Championed initiatives to address identified gaps in care delivery.
- Executed comprehensive audits of employee files to ensure compliance with organizational standards.
- Oversaw staff development initiatives to foster a culture of growth and improvement. Championed professional development programs that aligned with organizational goals. Mentored team members to enhance their capabilities and career progression.
- Facilitated development of facilities plan of correction to enhance operational compliance.
- Facilitated staffing solutions to optimize workforce efficiency.
- Managed comprehensive travel logistics throughout the state to ensure effective service delivery.
- Conducted comprehensive clinical assessments to design individualized care plans that address unique patient needs.
Health and Wellness Director
The Palazzo Senior Living Community
Phoenix, AZ
03.2022 - 06.2023
- Oversaw management of 37-bed assisted living and 22-bed memory care communities to ensure high-quality resident care.
- Directed training and development initiatives for a team of 30 caregiver and med tech personnel to enhance service standards.
- Achieved efficient patient admissions and discharges through effective process management. Enhanced operational efficiency by fostering collaboration among healthcare teams. Improved patient satisfaction by streamlining discharge procedures.
- Conducted assessments and developed individualized service plans to optimize client outcomes.
- Organized and managed timelines for ISP reviews to maintain service quality.
- Streamlined communication and collaboration among mobile providers, ensuring effective coordination of care across PCPs, podiatry, dental, audiology, and ophthalmology disciplines.
- Streamlined communication and collaboration efforts between families and case managers to ensure effective care delivery.
- Achieved improved medication safety through systematic audits of medication carts. Identified and resolved discrepancies, leading to enhanced accuracy in medication administration. Fostered a culture of accountability and continuous improvement in medication management practices.
- Designed and facilitated comprehensive training sessions, focusing on staff skill advancement.
- Monitored and adjusted staffing levels and budgetary constraints to optimize resource utilization.
Health and Wellness Director
Park Senior Villas GY
Goodyear, AZ
02.2020 - 08.2022
- Oversaw care department activities and guided resident care managers to enhance service delivery.
- Conducted assessments of potential residents to ensure appropriate placement and support services.
- Performed detailed evaluations of services on a quarterly and initial basis to support continuous improvement initiatives.
- Coordinated the discharge and admission of residents, ensuring compliance with health regulations and standards.
- Evaluated daily medication administration exceptions to identify trends and implement corrective actions.
- Reviewed and documented skin integrity sheets daily, identifying potential issues for timely intervention.
- Engaged with primary care and behavioral health providers to streamline communication and improve patient outcomes.
- Coordinated with insurance case managers to evaluate and optimize concurrent case management processes.
- Managed oversight of the narrative process to ensure clarity and coherence.
- Supported thorough investigation efforts to enhance operational decision-making alongside the General Manager.
- Facilitated staff oversight to ensure alignment with general management objectives.
- Managed the allocation of residents to designated outside vendors, optimizing care delivery.
- Assisted in providing wound care to patients by applying dressings and monitoring healing progress. Supported healthcare teams in maintaining cleanliness and safety standards in treatment areas. Collaborated with nursing staff to ensure timely care delivery for patients with wounds.
- Coordinated discussions with families regarding significant changes in patient condition to maintain transparency and support.
- Oversaw triage of residents experiencing care issues after hours. Collaborated with vendors to facilitate telemedicine consultations.
- Designed and facilitated targeted training sessions, focusing on key competencies and career advancement.
- Monitored compliance activities and implemented best practices to maintain operational integrity at Goodyear and Tucson campuses.
- Directed comprehensive setup of EHR systems, focusing on streamlined workflows and user accessibility.
Clinical Development Director/ WCN
Pacifica Senior Living
Scottsdale, AZ
03.2019 - 02.2020
- Overseeing the infection control and prevention program injunction with the Medical Director. Tracking and surveillance of all infections community or facility acquired.
- Assuring the correct transmission-based precautions are in place at the
- Set of a communicable infection as well as discontinuation of the transmission-based precautions appropriately.
- Care planning infections.
- Observation of staff to ensure infection prevention protocols are followed Education and staff development
- Wound Care Nurse
- Weekly measure reassessment of wounds and documentation. Physician notification of any new wounds or declining wounds. Family notification weekly of the status of wounds.
- Developing at risk care plans for impaired skin integrity.
- Developing the care plans for all residents with skin impairment.
- QAPI Nurse
- Identify opportunities for improvement Organize and facilitate monthly QAPI meeting Create processes to charter Pips
- I work with all departments managers and UM to ensure QAPI initiatives were implemented throughout the facility by the staff members responsible.
- Submitting monthly QAPI reports for wound care and infection control and prevention.
Nurse Consultant/Wound Specialist
Ramat Medical
San Francisco Bay Area, CA
06.2018 - 03.2019
- Performed comprehensive monthly audits of charts to ensure compliance and quality standards in 26 long-term facilities in Northern California and Arizona.
- Assisted in organizing training sessions for staff development. Supported team members in acquiring new skills through workshops. Facilitated knowledge sharing among colleagues to enhance overall performance.
- Conducted regular assessments of rental equipment inventory to optimize resource allocation and minimize downtime.
- Delivered comprehensive monthly reports that highlighted key performance indicators and trends. Analyzed data to uncover actionable insights, enhancing project outcomes. Collaborated with cross-functional teams to align reporting with organizational goals.
- Conducted market research and identified sales opportunities to optimize marketing outreach and increase revenue.
- Oversaw accurate third-party billing for wound care supplies and DME, ensuring timely reimbursement and adherence to Medicare standards.
Wound Care Nurse/ Infection Preventionist/Vaccination Coordinator
Hacienda HealthCare
Phoenix, AZ
06.2016 - 01.2019
- Administered wound care treatments to enhance recovery and prevent infection.
- Achieved successful implementation of wound care program through development of effective wound and skin care protocols.
- Developed comprehensive wound reports to facilitate effective treatment and management of pressure and non-pressure injuries.
- Assisted in maintaining weekly project documentation for tracking purposes. Supported team members in organizing and updating project information. Contributed to record accuracy through regular reviews.
- Performed follow-up evaluations of wound conditions to ensure optimal care and recovery.
- Conducted thorough follow-ups on incident reports to ensure resolution of skin impairment issues.
- Oversaw the preparation of monthly QAPI reports to enhance organizational quality standards. Collaborated with cross-functional teams to gather and analyze performance data. Championed initiatives aimed at improving patient care outcomes through effective reporting.
- Facilitated wound rounds alongside wound care MD and NP to enhance patient care and treatment strategies.
- Led development and strategic oversight of infection prevention and control program. Managed facility's water management program to ensure compliance and safety standards.
- Directed implementation and management of antibiotic stewardship initiatives to promote responsible prescribing practices.
- Assisted in tracking trends and patterns of infections within the facility. Supported oversight of weight assessment and nutrition program activities. Contributed to maintaining accurate epidemiology reports.
- Managed IDT oversight to enhance project execution and team collaboration.
- Tracked pharmacy recommendations to support optimal patient care.
- Designed and implemented pressure ulcer prevention program aimed at reducing incidence rates among patients.
- Implemented financial oversight to ensure efficient operations within wound care department and support surfaces.
- Implemented training programs aimed at fostering professional growth and improving employee capabilities.
Wound Care Coordinator /Nursing Supervisor
Carlton at the Lake/ Legacy Health Care
Chicago, IL
11.2015 - 06.2016
- Managed wound care department to enhance patient outcomes and operational efficiency.
- Generated comprehensive weekly wound reports to support clinical assessments and improve patient care.
- Executed comprehensive reviews and revisions of at-risk care plans to ensure optimal patient outcomes.
- Assisted in organizing care conferences to facilitate communication among healthcare providers. Supported team members in discussing patient needs and treatment plans. Contributed to the documentation of conference outcomes for future reference.
- Executed completion of Section M within the Minimum Data Set (MDS) framework.
- Managed infection control program operations to safeguard patient health and safety.
- Oversaw the preparation of monthly infection control reports to assess departmental effectiveness. Managed laboratory testing processes and communicated results to stakeholders.
- Assisted in achieving department JCAHO accreditation through collaborative efforts. Supported compliance with HIPAA regulations..
- Developed and submitted corrective action plans to Department of Health Services.
- Coordinated Quality Improvement Activities (QIA's) to identify performance areas for improvement. Participated in unit-based Quality Assurance Program.
- Executed employee evaluations for wound care nurses to ensure quality patient care and professional development.
Wound Care Coordinator
Warren Barr North Shore/ Legacy Health Care
Highland Park, IL
05.2015 - 11.2015
- Managed wound care department activities to enhance treatment efficiency and patient outcomes.
- Generated comprehensive weekly wound reports to support clinical assessments and improve patient care.
- Led IDT meetings to drive strategic discussions and align team objectives. Fostered an environment of collaboration and innovation among team members. Managed follow-up actions to ensure accountability and progress on key initiatives.
- Formulated individualized care strategies to enhance skin health for all residents.
- Executed comprehensive reviews and revisions of at-risk care plans to ensure optimal patient outcomes.
- Led care conferences to enhance collaboration among multidisciplinary teams. Oversaw discussions on patient care strategies and ensured alignment with treatment goals. Championed initiatives to improve patient outcomes through effective communication.
- Finalized Section M of the MDS to support accurate patient assessments and care planning.
- Oversaw classification of wound types to enhance treatment protocols. Managed infection surveillance initiatives to improve patient outcomes.
- Oversaw infection control initiatives to safeguard patient health and safety.
- Oversaw monitoring of treatment regimens to ensure efficacy and optimize patient outcomes.
- Trained new staff on quality control procedures. Assisted in following infection control procedures.
Quality Improvement Nurse
Renaissance at Park South/Symphony Post Acute Network
Chicago, IL
12.2011 - 04.2015
- Directed operations of wound care department to ensure optimal patient outcomes.
- Collaborated with wound care physician during weekly rounds to evaluate and manage patient care.
- Managed daily activities of LVNs, NAs, and non-clinical staff, focusing on team collaboration and productivity.
- Evaluated and documented weekly and monthly performance metrics for wound care and infection control programs to enhance operational efficiency.
- Facilitated utilization meetings to align team resources with project objectives. Guided discussions to identify challenges and opportunities for optimization. Collaborated with stakeholders to implement strategies that enhance resource efficiency.
- Conducted laboratory tests and reported findings to relevant stakeholders.
- Enhanced patient comprehension of treatment plans by coordinating with medical staff. Improved patient outcomes by providing thorough discharge care instructions to families.
- Led initiatives to secure successful JCAHO accreditation for the department. Championed adherence to HIPAA standards.
- Formulated comprehensive corrective action plans to address compliance issues for Department of Health Services.
- Achieved improved patient outcomes by coordinating quality improvement activities that identified key performance areas. Created detailed patient care plans incorporating assessments, evaluations, and nursing diagnoses. Streamlined nursing operations through effective delegation of staff responsibilities.
- Effectively managed clinical oversight for 260-bed subacute/long term care facility. Provided on-call care at all times of day and night.
- Achieved optimal treatment efficacy through diligent monitoring of regimens. Maintained strict adherence to infection control measures to safeguard patient health.
- Rounds with Infectious Disease Physician / NP Monthly Epidemiology Reporting
- Evaluated infection data to identify patterns and inform preventive measures in the facility.
- Oversaw collection of blood, tissue, and laboratory specimens, ensuring readiness for testing. Managed monthly inventory and tracked office and medical supply levels.
Wound Care Coordinator/ Clinical Manager
Grand Manor Nursing and Rehabilitation Center
St. Louis, MO
11.2008 - 12.2011
- Facilitated weekly wound rounds to ensure comprehensive patient care and treatment planning.
- Analyzed patient data and documented findings in weekly wound reports for effective care coordination.
- Reviewed findings and documented quarterly quality assurance reports for stakeholder review.
- Facilitated weekly IDT meetings to support team collaboration and project alignment. Collaborated with team members to address project challenges and share updates. Assisted in documenting meeting outcomes and action items for follow-up.
- Coordinated weekly care plan meetings to ensure comprehensive patient management.
- Engaged with state auditor to ensure compliance during annual and complaint surveys.
- Reported patient wound and skin cultures for lab submission. Assisted in collecting blood, tissue, and other laboratory specimens for testing. Processed drug refills and communicated prescription details to pharmacies.
- Adhered to infection control protocols to maintain health and safety standards.
- Assisted in managing clinical oversight for 110-bed long-term care facility. Supported staff nurses by delegating duties effectively.
Education
Diploma - Practical Nursing
Sanford Brown College
12-2003
Skills
- Microsoft Office 360
- Business Developement
- Dementia Care
- Assisted Living
- Quality assurance
- Home health
- Employee Orientation
- Wound Rounds EHR
- Wound Expert EHR
- Time Management
- Managed care
- Computer skills
Certification
- Wound Care Certified
- Infection Control Certified -CDC
Timeline
Patient Care Coordination of Care
AZ Wound Physician
09.2025 - Current
Physician Practice Manager
Skilled Wound Care
07.2023 - 09.2025
Clinical Nurse Consultant
Allen Flores Consulting Group
05.2023 - 10.2023
Health and Wellness Director
The Palazzo Senior Living Community
03.2022 - 06.2023
Health and Wellness Director
Park Senior Villas GY
02.2020 - 08.2022
Clinical Development Director/ WCN
Pacifica Senior Living
03.2019 - 02.2020
Nurse Consultant/Wound Specialist
Ramat Medical
06.2018 - 03.2019
Wound Care Nurse/ Infection Preventionist/Vaccination Coordinator
Hacienda HealthCare
06.2016 - 01.2019
Wound Care Coordinator /Nursing Supervisor
Carlton at the Lake/ Legacy Health Care
11.2015 - 06.2016
Wound Care Coordinator
Warren Barr North Shore/ Legacy Health Care
05.2015 - 11.2015
Quality Improvement Nurse
Renaissance at Park South/Symphony Post Acute Network
12.2011 - 04.2015
Wound Care Coordinator/ Clinical Manager
Grand Manor Nursing and Rehabilitation Center
11.2008 - 12.2011
Diploma - Practical Nursing
Sanford Brown College