Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosa Madrigal

Chicago,IL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

19
19
years of professional experience

Work History

Accounting Clerk

Residence Inn Marriott
Chicago, IL
06.2024 - 06.2025
  • Input high volume of monthly invoices with consistent accuracy.
  • Led monthly financial reconciliations, ensuring accuracy and compliance with company policies.
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.

Housekeeping Supervisor

Residence Inn Marriott
Chicago, IL
05.2023 - 06.2024
  • Placed orders for housekeeping supplies and guest toiletries.
  • Developed scheduling systems to enhance workflow efficiency among housekeeping teams.
  • Supervised daily operations, ensuring adherence to cleanliness and safety standards.

Housekeeper

Residence Inn Marriott
Chicago, IL
08.2022 - 05.2023
  • Maintained cleanliness and organization of guest rooms and common areas.
  • Assessed inventory levels and restocked supplies for efficient operations.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Concierge

Solstice Senior Living Center
Joliet, IL
02.2020 - 07.2022
  • Managed front desk operations, ensuring smooth check-in/check-out processes.
  • Oversaw concierge team training, promoting service excellence among staff members.
  • Monitored outstanding balances, following up on overdue payments to minimize loss or delay in revenue collection.

Director of Operations

Quality Inn Midway
Chicago, IL
08.2006 - 01.2020
  • Oversaw inventory and supply chain operations to ensure timely and accurate delivery of goods and services.
  • Oversaw banquet operations, ensuring seamless execution of events and exceptional guest experiences.
  • Managed vendor contracts and negotiations to secure favorable terms for supplies and services.

Education

GED -

Spanish Coalition
Chicago, IL
01.1992

Skills

  • Invoice processing
  • Team leadership
  • Inventory management
  • Scheduling coordination

Timeline

Accounting Clerk

Residence Inn Marriott
06.2024 - 06.2025

Housekeeping Supervisor

Residence Inn Marriott
05.2023 - 06.2024

Housekeeper

Residence Inn Marriott
08.2022 - 05.2023

Concierge

Solstice Senior Living Center
02.2020 - 07.2022

Director of Operations

Quality Inn Midway
08.2006 - 01.2020

GED -

Spanish Coalition

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