Rosa Martinez

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Paid attention to detail while completing assignments.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Developed and maintained courteous and effective working relationships.
• Self-motivated, with a strong sense of personal responsibility.

• Supervised daily operations to ensure compliance with food safety standards.
• Trained team members on customer service protocols and sandwich preparation techniques.
• Streamlined inventory management processes to reduce waste and improve supply chain efficiency.
• Conducted regular quality control checks to maintain product consistency and freshness.
• Resolved customer complaints swiftly to enhance satisfaction and loyalty levels.
• Mentored new employees, fostering a collaborative team environment and improving overall performance.
• Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Assisted customers with their beauty needs and did consultation appointments.

Scheduled confirmed and emailed out appointment information.

Serviced clients with lash, wax and facial services.

Collected money and provided change.

Cleaned after every appointment and sterilized tools used.

• Managed daily operations to ensure optimal service delivery and customer satisfaction.
• Coordinated team schedules and workflow to enhance productivity and efficiency.
• Assisted in training new staff on operational procedures and safety protocols.
• Monitored inventory levels and placed orders to maintain stock availability.
• Developed standard operating procedures to improve process consistency.
• Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
• Taught employees how to collaborate on daily job tasks and achieve service targets.
• Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Trained and guided team members to maintain high productivity and performance metrics.