Rosa Mejia
Lubbock,TX
Summary
Eager to expand knowledge and skills, I am committed to pursuing a rewarding career path that promotes growth. Possessing a strong work ethic and unwavering drive, I consistently strive for excellence. Embracing constructive criticism as a tool for improving performance, I recognize the importance of continuous learning in every role I undertake.
Overview
5
5
years of professional experience
Work History
Referral Coordinator
TTUHSC
08.2023 - Current
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Developed and maintained strong working relationship with referral sources to streamline processing.
- Assisted with completion of referral forms and verified data accuracy and completion
- Communicated with patients, ensuring that medical information was kept private.
- Processed referral requests from patients, doctors and other health care professionals.
- Answer referral line calls
- Communicated with parents and guardians to schedule appointments for patients to appropriate clinic
- Processed patient estimates
- Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
CASHIER
Taco Bell
06.2021 - 11.2021
- Recognized and responded to security risks and theft
- Greeted and informed customers of products, fostering positive store experiences
- Counted and balanced cash drawer at the beginning and end of each shift
- Processed customer orders and ensured accuracy of their purchases
- Delivered service excellence through all points of contact
- Provided efficient and courteous service to customers
- Built and maintained positive working relationships with co-workers
- Attended training to refresh on current procedures and learn process improvements
- Processed cash, check, and credit cards for customer purchases.
CASHIER
CVS
10.2019 - 06.2021
- Greeted and informed customers of products, fostering positive store experiences
- Processed customer orders and ensured accuracy of their purchases
- Provided efficient and courteous service to customers
- Employed technology systems to locate products or place online customer orders
- Maintained inventory and store visual presentation to meet customer needs
- Maintained cash accuracy by working with supervisor to correct deficiencies
- Leveraged POS system to perform purchase transactions for team members and customers
- Attended training to refresh on current procedures and learn process improvements
- Built and maintained positive working relationships with co-workers
- Processed merchandise returns and exchanges
- Arranged and replenished displays and merchandise racks to maintain store appearance
- Monitored self-checkout stations to assist customers and ensure registers working appropriately
- Helped customers locate merchandise
- Processed cash, check, and credit cards for customer purchases
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Education
HIGH SCHOOL DIPLOMA -
Downey Christian School
Orlando, FLORIDA06.2021
Skills
- Time Management Skills
- Issue Resolution
- Insurance verification
- Verbal and Written Communication
- Referral tracking
- Multi-line phone proficiency
- Notetaking and documentation
- Flexible
- Attention to detail
- Patient records oversight
- Scheduling software
- Appointment scheduling
Timeline
Referral Coordinator
TTUHSC
08.2023 - Current
CASHIER
Taco Bell
06.2021 - 11.2021
CASHIER
CVS
10.2019 - 06.2021
HIGH SCHOOL DIPLOMA -
Downey Christian School
Similar Profiles
Lateria SlaughterLateria Slaughter
PSS ( Patient Service Specialist) at TTUHSCPSS ( Patient Service Specialist) at TTUHSC
Anil Kumar KalvalaAnil Kumar Kalvala
HSC Postdoc Research Associate at TTUHSCHSC Postdoc Research Associate at TTUHSC
Tanya EasterwoodTanya Easterwood
Executive Associate at TTUHSCExecutive Associate at TTUHSC