Rosa Mendez
Friona,TX
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
City Secretary
City Hall Friona
Friona, TX
12.2012 - 05.2024
- Maintained official city records, including ordinances, resolutions, contracts, deeds and other documents.
- Worked with community outreach programs aimed at educating citizens about their rights and support services.
- Handled customer service issues that arose between citizens and city departments.
- Assisted in the development of policies and procedures related to the operations of the office.
- Monitored legislative changes that could affect the operations of the municipality.
- Processed all requests for information from the public or other government agencies.
- Provided administrative support to department directors when necessary.
- Provided support to the City Council in the preparation of agenda items and council meeting minutes.
- Performed research on various topics as requested by elected officials or department heads.
- Prepared agendas for board meetings, maintained records of proceedings and prepared minutes as needed.
- Served as notary public and issued various permits and licenses.
Education
Associate of Applied Science - Human Services
Clovis Community College
Clovis, NM05-2006
Skills
- Interdepartmental communication
- Meeting Coordination & Planning
- Records & Document Management
- City ordinances knowledge
- Professional correspondence
- Legal Compliance
- Invoice Processing & Purchasing
- Recordkeeping
- Customer Service & Money Handling
- Administrative & Clerical Support
- Records Management Systems
- Problem-solving abilities & Attention to Detail
Languages
Spanish
Native/ Bilingual
Certification
Texas Registered Municipal Clerk 2016 - University of North Texas
TRMC Recertification 2021 - University of North Texas
Accomplishments
- Woman of the Year 2022
Timeline
City Secretary
City Hall Friona
12.2012 - 05.2024
Associate of Applied Science - Human Services
Clovis Community College
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