Rosa Mojica
Tobyhanna,PA
Summary
Experienced with managing multi-regional operations and leading teams to achieve organizational goals. Utilizes strategic planning and leadership to drive performance and operational improvements. Track record of fostering effective team collaboration and delivering consistent results.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Regional Manager
Easterseals of New Jersey
New Jersey
08.2023 - 03.2026
- Developed regional strategies to enhance service delivery and client engagement.
- Led cross-functional teams to implement operational improvements across multiple locations.
- Analyzed program performance metrics to drive data-informed decision-making and optimize resources.
- Collaborated with community partners to expand outreach initiatives and increase program visibility.
- Trained and mentored staff on best practices for client support and organizational policies.
- Facilitated stakeholder meetings to align objectives and address regional challenges effectively.
- Oversaw budget management, ensuring alignment with financial goals while maximizing service impact.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
Assistant Director of Residential Services
Broad Step Behavioral Service
09.2018 - 06.2021
- As an AD my role was to lead and supervise the house managers and ensure that all individuals’ needs were properly addressed and that all parents’ concerns were reviewed by the team and followed by all committees. I also participated in meetings to create new strategies for employee retention. These are just some of the functions that I was responsible for as an assistant director.
Group Home Supervisor
Willow Glen Academy
Sparta, New Jersey
01.2008 - 01.2020
- As a supervisor I am responsible for staff development as well as consumers’ well-being and appropriate care. It is my responsibility that all care plans are developed to address the needs of my customers. I am responsible that all the rights are respected, and requests are met. I am responsible for keeping families informed and a positive interaction between families and the staff. I am responsible for all licensing standards by ensuring that all regulations are always followed. I am responsible for setting up schedules and keeping up with budgeted hours.
Direct Care
Willow Glen Academy
06.2006 - 08.2008
- As direct care I was responsible for implementing and following all care plans for the individual I care for. I also plan activities and presented to my supervisor for approval. I ensure that all paperwork is completed in timely fashion and accuracy. I reported to my supervisor all observed changes and medication reactions.
Education
Master of Science - Industrial And Organizational Psychology
University of Phoenix
AZ01.2027
Bachelor of Science - Industrial And Organizational Psychology
University of Phoenix
AZ12.2027
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Team leadership and direction
- Team leadership
- Decision-making
- Project coordinator
- Critical thinking
- Training and development
- Operations management
Accomplishments
- Documented and resolved staffing shortage which led to a safer environment
- Supervised team of over 30 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved clients improvement which led to better care and complete recovery.
Certification
- Certified first aid, CPR, and AED by the American red cross
- Certified medication administration in New Jersey
Languages
Spanish
Full Professional
Timeline
Regional Manager
Easterseals of New Jersey
08.2023 - 03.2026
Assistant Director of Residential Services
Broad Step Behavioral Service
09.2018 - 06.2021
Group Home Supervisor
Willow Glen Academy
01.2008 - 01.2020
Direct Care
Willow Glen Academy
06.2006 - 08.2008
Master of Science - Industrial And Organizational Psychology
University of Phoenix
Bachelor of Science - Industrial And Organizational Psychology
University of Phoenix